Support Development Engineer jobs in United States
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EnergyHub · 18 hours ago

Support Development Engineer

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level
money$90K/yr - $110K/yr

EnergyHub empowers utilities and their customers to create a clean, distributed energy future. They are hiring a Support Development Engineer to assist the Engineering department, focusing on identifying technical issues and collaborating with internal and external stakeholders.

CleanTechCloud ComputingEnergyEnergy Management
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Growth Opportunities

Responsibilities

Identify root causes of technical issues
Respond to production issues
Configure programs and data flows between EnergyHub and our OEM or Utility partners
Configure and update data attributes when no UI is available
Build dashboards on top of our data warehouse to answer questions or give the team insight into high-value opportunities
Identify and implement technical solutions to mitigate or correct known issues
Debug reported issues by looking at logs, data and code (most often in Java, sometimes in Python and occasionally TypeScript)
Contribute bug-fix PR's to the codebase
Create, update, and maintain Python scripts for data migrations, data cleanup, or process improvements
Other duties as assigned

Qualification

PythonAWS ecosystemDebuggingGit3rd Party APIsComfort with culturesCommunicationOrganizational skillsCollaboration

Required

Ability to combine information gained from multiple sources to identify root causes
Strong organizational skills and an eye for calling out areas for improvement
Strong communication skills
Comfort working with internal teams as well as external partners
Comfort working across time zones and cultures
An understanding of code versioning concepts and experience with tools like git
Experience identifying and debugging issues using tools like AWS Cloudwatch, Sentry or Datadog
Experience working with 3rd Party API's using Postman
Experience with a scripting language such as Python
Experience or familiarity with Fullstack web development
Experience with the AWS ecosystem (and/or other Azure/GCP/etc.)

Preferred

Experience working on a level 3 support team
Experience working with utilities and/or our many device partners

Benefits

100% paid medical for employees
401(k) with employer match
Casual environment
Flexibility to set your own schedule
Fully stocked fridge and pantry
Free Citi Bike membership
Secure bike rack
Gym subsidy
Paid parental leave
Education assistance program

Company

EnergyHub

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EnergyHub is a producer of energy management tools that improve the relationship between consumers and utilities.
dateFounded in 2007
location
Brooklyn, New York, USA
people-size51-200 employees
web-link
http://www.energyhub.com

Funding

Current Stage
Growth Stage
Total Funding
$33.09M
Key Investors
California Energy Commission
2024-06-12Grant
2013-05-10Acquired
2012-12-03Debt Financing· $0.5M

Leadership Team

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Seth Frader-Thompson
Co-founder and President
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