Mindlance · 23 hours ago
Technology Equipment Technician
Mindlance is a staffing agency that is hiring for a Technology Equipment Technician in Cheektowaga, NY. The role involves installing, configuring, and operating corporate technology equipment while serving as a point of contact for clients in the sale of refurbished technology equipment.
Responsibilities
Complete the disposition of all technology equipment to include Laptops, Desktops, Thin Clients, Workstations, Tablets, Apple iPhones, iPads, MiFi devices, Micr Readers, BIC Scanners, Journal Printers, Joggers and any peripheral equipment
Provide troubleshooting and resolution on routine to moderately complex issues using basic diagnostic tools
Maintain and track repair inventory log for all devices and equipment
Triage and process all Service Now orders and tickets to ensure business continuity for new equipment and break/fix replacement devices
May participate and provide feedback on Service Now enhancement opportunities to improve the customer experience
Participate in software testing as necessary
Supports the discovery, transport and evaluation of unused equipment throughout the Bank
Assists with initial assessment of quality and condition of equipment to estimate potential resale value
Perform refurbishment of salvageable items for profitable sale to maximize return or benefit to the Bank
Participates in the retail sale of equipment to employees and external parties
Complete order processing, shipping and inventory tracking for customer orders
Serves as a direct point of contact to clients and customers in the sale of refurbished technology equipment
Maintain a strong aptitude and working knowledge of bank applications, systems development environments
Maintain a detailed understanding of vendor technologies and services used by the Bank
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite
Identify risk-related issues needing escalation to management
Promote an environment that supports diversity and reflects the brand
Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned
Qualification
Required
Minimum of 3 years higher education and/or work experience
Ability to learn quickly in a rapid pace environment
Able to meet with clients of varying levels to gather, document, and analyze system specifications and requirements, work closely with integrators, developers and testers in the fast-paced environment
Ability to work independently and collaboratively with others in team environment
Ability to complete tasks with minimal supervision
Process-oriented
Preferred
Associate degree in technology-related field
Certifications or special training in related technologies
Demonstrate technical, analytical, troubleshooting and problem-solving skills
Understanding of how people, processes and technology within an organization interact to provide input and support feasible solutions on projects
Excellent written and verbal communication skills
Effective influencing skills
Company
Mindlance
Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services
H1B Sponsorship
Mindlance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (53)
2023 (37)
2022 (72)
2021 (36)
2020 (40)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-19
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2025-05-17
2025-04-14
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