New York Life Insurance Company · 5 days ago
Senior Associate: Technology Analyst
New York, NY
Full-time
Onsite
Senior Level, Lead/Staff
$98K/yr - $140K/yr
10+ years expNew York Life Insurance Company is a Fortune 100 mutual company committed to integrity and innovation. They are seeking a Senior Associate: Technology Analyst to analyze business needs and deliver scalable solutions while leveraging cutting-edge technologies to enhance productivity and streamline processes.
FinanceFinancial ServicesInsurance
Responsibilities
Ensure complex requirements are fully understood by configuration, development, integration and testing teams to efficiently implement Agent Marketing Tools for NYL
Provide guidance, coaching and quality reviews of team’s work including, but not limited to, defining business rules and use cases, creating requirements, documenting process flows and mapping data between applications
Document requirements for our most complex, high-value features
Partner with Product Owners to define acceptance criteria for key features of new technology
Partner with architects, engineers, designers and testers to design best practice solutions that satisfy business requirements effectively building a bridge between business and technology
Build trusted relationships across product owners, vendors and various technology teams to ensure business functionality is understood and properly prioritized
Support change requests with project management and solution delivery teams to identify impact and prioritize
Partner with QA/UAT to design optimal test coverage based on acceptance criteria, business impact of defects, and technical risk for defects
Provide requirement clarification to assist with troubleshooting, remediating and managing production issues and defects during normal business hours
Qualification
Required
Bachelor's Degree required, or its foreign equivalent, in Computer Science, Information Systems/Technology, Engineering, or Business Administration
5+ years in insurance, financial services, or regulated industries with experience in MarTech tools such as Adobe Experience Platform, Salesforce CRM, Salesforce Marketing Cloud and/or digital marketing platforms like Adobe Campaign
10+ years of prior experience in marketing and/or marketing technology as a product owner, product manager, technology analyst, or engineering
5+ years of people management experience managing a team of analysts, consultants, technology analysts, and/or configurators
Demonstrated ability to interpret technical documentation and visualizations, including system architecture diagrams, data flow diagrams, and process models, to effectively communicate technical concepts to business and technology stakeholders
Advanced problem-solving skills, demonstrating the ability to identify, define and understand a problem, have knowledge of root cause analysis, and research effective solutions for the customer
Proven leadership, negotiation and relationship management skills; experience working with large and complex business stakeholders teams
Passionate about process improvement and proven ability to creatively solve problems
Exceptional presence and experience in communicating and presenting
Extensive hands-on experience working across multiple disciplines, presenting findings to an executive audience and publishing findings in written format
Handles multiple competing priorities in a fast-paced, deadline-driven environment
Preferred
Agile methodology and agile management tools as JIRA (including Ativo, Agile Poker, Structure plug-ins) and Confluence; certification (e.g., CSM, SAFe Agilist, PMI-ACP) is a plus
Experience utilizing GenAI tools (e.g., ChatGPT, Gemini, Copilot) to increase productivity, streamline processes, and create seamless experiences for stakeholders
Experience with cloud, data integration, analytics & reporting platforms, and/or AI/ML applications
Benefits
Leave programs
Adoption assistance
Student loan repayment programs
Company
New York Life Insurance Company
For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime.
10001+ employees
H1B Sponsorship
New York Life Insurance Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (149)
2024 (99)
2023 (85)
2022 (77)
2021 (48)
2020 (65)
Funding
Current Stage
Late StageLeadership Team
Don Vu
Senior Vice President, Chief Data & Analytics Officer
Deepa Soni
Executive Vice President and Chief Information Officer
Recent News
2026-01-13
2026-01-05
Insurance News in the United States
2025-12-13
Company data provided by crunchbase