Powernet Co. · 1 week ago
Senior Voice & Routing Engineer
Houston, TX
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $95K/yr
4+ years expPowernet Co. is a company driven by its people and dedicated to excellence. They are seeking a Senior Voice & Routing Engineer to design, implement, and maintain core voice network infrastructures while providing mentorship and advanced troubleshooting support.
Information TechnologyTelecommunications
Hiring Manager
Erin Wells
Responsibilities
Support and promote Powernet’s mission, values, and guiding principles
Serve as an escalation point for Telco NOC technicians, providing advanced troubleshooting and resolution for customer voice and SIP-related issues
Create and maintain training materials and process documentation to enhance NOC knowledge and improve first-call resolution rates
Assist in pre-sales engineering to support sales opportunities with technical expertise
Design, test, and implement new voice network products, features, and integrations
Install, configure, and optimize voice hardware and software across Powernet’s data centers (may include occasional travel)
Perform trunk provisioning, SIP turn-ups, and end-to-end call flow testing
Administer and maintain Class 4/5 softswitches, session border controllers (SBCs), and related systems
Develop and execute Methods of Procedure (MOPs) for maintenance, upgrades, and deployment
Mentor and train Voice Engineers and NOC personnel to ensure operational consistency and skill development
Collaborate with cross-functional teams to drive service reliability, efficiency, and innovation
Qualification
Required
4+ years of experience in a Class 4/5 softswitch environment
Strong knowledge of SIP, RTP, and VoIP protocols
Working knowledge of firewalls, routers, switches, and IP networking fundamentals
Hands-on experience with Session Border Controllers (SBCs)
Familiarity with LCR (Least Cost Routing) and carrier trunking
Demonstrated ability to collaborate effectively across departments and with leadership
Experience with Metaswitch, Dialogic, Sansay, and Veraz equipment
Preferred
Solid understanding of IPv4 network design
Experience with Metaswitch, Veraz, and Sansay platforms
Proficiency in Wireshark or similar packet capture tools
Basic Linux administration skills
Experience with switching equipment vendors and troubleshooting interop issues
Familiarity with cable management and termination standards
Industry certifications such as CCENT, CCNA, or equivalent are a plus
Benefits
5 Weeks PTO
Flexible Work Arrangements
Anniversary Gift Plan
Employee Referral Program
$350 Annual Wellness Credit
Health, Vision, Dental, and Life Insurance
HSA Account
401k Matching
Company
Powernet Co.
Powernet Co. is a telecommunications company offering voice, data, wi-fi, and SIP solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
A
Alli Stevens
Chief Executive Officer
Company data provided by crunchbase