USAJOBS · 1 day ago
Supervisory Health System Specialist (Telehealth Coordinator)
Sheridan, Wyoming, USA
Full-time
Onsite
Mid, Senior Level
$90K/yr - $116K/yr
1+ years expUSAJOBS is seeking a Supervisory Health System Specialist (Telehealth Coordinator) for the Veterans Health Administration at the Sheridan VA Health Care System. The primary purpose of this role is to provide support to the Facility Telehealth Coordinator and oversee telehealth operations, ensuring adherence to accreditation and program standards while improving patient care and access.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Evaluates and monitors quality, safety, efficiency, utilization, productivity, and effectiveness of Connected Care/Telehealth Program
Communicates and works with SVAHCS Communications/Public Affairs, academic affiliates, and/or across service lines to achieve maximum fulfillment of the connected care program goals and objectives and to share/disseminate knowledge and information regarding connected care programs
Ensuring that telehealth services adhere to all accreditation, VISN level, and national program oversight standards (i.e. The Joint Commission, Office of Connected Care) and makes recommendations for process and operational improvements
Monitor telehealth operations and workload to continuously improve patient care and access and to evaluate efforts to further expand telehealth services
Completes extensive analysis to expand telehealth services appropriately in proportion to projected patient population changes, socioeconomic factors, technological limitations, and available resources. The incumbent will be responsible for communicating projections and the planning of service expansion
Ensuring proper credentialing and privileging is complete for all providers, completion and accuracy of Telehealth Service Agreements, and all providers have required trainings to provide telehealth services to patients
Oversight of any action items assigned to Connected Care. Directly communicates with VISN and VACO offices for any requests received and works with VISN and VACO on Priority Two Action (P2A) VHA strategic goals for telehealth. Ensures timely correspondence and accurate, quality completion of action items. Communicates any requests or questions clearly and early
Assigns work to subordinate employees based on organization priorities and consideration of difficulty and requirements of assignments, such that the experience, training, and abilities of staff are effectively utilized to meet organization and customer needs
Exercises supervisory personnel management responsibilities
Provides leadership in evaluation and implementation of new clinical Telehealth technologies. Communicates and collaborates with Office of Information and Technology (OI&T) and other technical staff in the development, implementation, and operation of telehealth applications
Manages and maintains a current inventory of facility telehealth technology including hardware, software, and associated licenses and maintenance agreements. Actively stays abreast of professional and technical development in the telehealth field, and of current research on value of new technological approaches and communicates relevant information to all involved parties
Performs other related duties as assigned
The position requires operation of a motor vehicle to perform assigned duties
Most have a current, valid state-issued Driver's License is required for this position
Qualification
Required
A transcript must be submitted with your application if you are basing all or part of your qualifications on education
Only education or degrees recognized by the U.S. Department of Education from accredited colleges or institutions may be used to qualify for Federal employment
You must be a U.S. Citizen to apply for this job
All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment
Selective Service Registration is required for males born after 12/31/1959
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement
For a GS12 position you must have served 52 weeks at the GS11
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials
Health System Administration Series, 0671 Individual Occupational Requirements (IOR): Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration OR Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field
This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities
Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement
Special Provision for Inservice Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan
Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles; and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program
In addition to meeting the IOR you must also meet the specialized experience below: You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization
Examples of specialized experience would typically include, but are not limited to: Evaluates and monitors quality, safety, efficiency, utilization, productivity, and effectiveness of Connected Care/Telehealth Program; Communicates and works with SVAHCS Communications/Public Affairs, academic affiliates, and/or across service lines to achieve maximum fulfillment of the connected care program goals and objectives and to share/disseminate knowledge and information regarding connected care programs; Ensuring that telehealth services adhere to all accreditation, VISN level, and national program oversight standards (i.e. The Joint Commission, Office of Connected Care) and makes recommendations for process and operational improvements; Monitor telehealth operations and workload to continuously improve patient care and access and to evaluate efforts to further expand telehealth services; Completes extensive analysis to expand telehealth services appropriately in proportion to projected patient population changes, socioeconomic factors, technological limitations, and available resources
The incumbent will be responsible for communicating projections and the planning of service expansion; Ensuring proper credentialing and privileging is complete for all providers, completion and accuracy of Telehealth Service Agreements, and all providers have required trainings to provide telehealth services to patients; Oversight of any action items assigned to Connected Care
Directly communicates with VISN and VACO offices for any requests received and works with VISN and VACO on Priority Two Action (P2A) VHA strategic goals for telehealth
Ensures timely correspondence and accurate, quality completion of action items
Communicates any requests or questions clearly and early; Assigns work to subordinate employees based on organization priorities and consideration of difficulty and requirements of assignments, such that the experience, training, and abilities of staff are effectively utilized to meet organization and customer needs; Exercises supervisory personnel management responsibilities; Provides leadership in evaluation and implementation of new clinical Telehealth technologies
Communicates and collaborates with Office of Information and Technology (OI&T) and other technical staff in the development, implementation, and operation of telehealth applications; Manages and maintains a current inventory of facility telehealth technology including hardware, software, and associated licenses and maintenance agreements
Actively stays abreast of professional and technical development in the telehealth field, and of current research on value of new technological approaches and communicates relevant information to all involved parties
Physical demands include above average ability, dexterity, and strength to perform the work
There will be walking, standing, bending, stooping, kneeling, crouching, reaching, carrying of items, driving of an automobile, etc
May be required to sit or stand for the majority of a normal tour of duty
Will lift and move equipment up to 20 pounds and will reach above shoulder level for technology installation or in assistance with technology installation
Fieldwork may involve travel for training activities, attendance at meetings and conferences
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
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