CD Recruitment · 1 day ago
Account Manager
Boston, MA
Full-time
Onsite
Mid, Senior Level
$122K/yr - $129K/yr
5+ years expCD Recruitment is a market-leading FinTech SaaS organization focused on transforming how enterprises understand and grow their businesses. The Senior Account Manager will lead strategic management efforts for critical clients in North America, driving revenue retention and expansion through proactive client engagement and commercial ownership.
Human ResourcesInformation Technology
Hiring Manager
Alex Day
Responsibilities
Commercial Ownership: Own and deliver against annual revenue targets (renewals + expansion) across your client portfolio
Deal Execution: Independently negotiate and close renewals and expansions, including multi-year and enterprise-wide contracts
Strategic Expansion: Drive upsell and cross-sell across the full solution suite, identifying whitespace opportunities and expanding into parent companies, subsidiaries, and sister organizations
Executive Engagement: Lead C-suite level engagements, delivering compelling ROI-focused QBRs and positioning the company as a strategic growth partner
Forecasting: Accurately forecast pipeline and deliver ≥90% forecasting accuracy on renewals and expansions
Qualification
Required
5+ years' experience in enterprise SaaS Customer Success or Account Management roles
Commercial Hunter Mindset: Proven track record of closing renewals and expansions independently—candidates must not be reliant on a separate Sales team to close deals
Complex Account Navigation: Demonstrable success in expanding accounts into parent/sister companies and new business units
Track Record: Consistent history of achieving or exceeding commercial targets (renewals, upsells, multi-year expansions)
Executive Presence: Confidence influencing C-level stakeholders and deep commercial acumen to link product adoption directly to business outcomes and ROI
Benefits
401(k) retirement plan with matching
Competitive vacation and paid time off
Comprehensive healthcare benefits (Medical, Dental, Vision)
Pre-tax savings accounts
Life and Disability Insurance
Employee Share Purchase Scheme (Preferential terms)
Flexible working conditions
Company
CD Recruitment
Over the last 26 years, CD has become the trusted GTM Talent Partner for many of the leading VC & PE firms in North America & EMEA - these firms invest heavily in the most disruptive SAAS vendors on the planet.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Brad Luton
Chairman & CEO
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