First Student · 22 hours ago
Manager of Performance and Integration
Philadelphia, PA
Full-time
Onsite
Mid, Senior Level
5+ years expFirst Student is a leading transportation company with a commitment to safety and innovation, employing over 60,000 individuals. They are seeking a Manager of Performance and Integration to develop and implement strategies that enhance company performance, focusing on process improvement and compliance at various locations.
Transportation
Responsibilities
Leads the development of policies and procedures that improve customer service while driving efficiency
Plans and oversees location operational reviews, ensuring locations are following company policies and procedures as well as federal, state and local regulations
Develops and prioritizes location level training plans, coordinating efforts with HR Training Department when possible
Reviews and, when necessary, reengineers location processes, with goals to enhance the customer experience, ensure safety and drive down costs
Provides locations the tools they need to maximize customer service and financial performance
Qualification
Required
5 to 10 years transportation experience, focusing on field operations
Excellent customer service and interpersonal skills
Proficient in Microsoft Office applications (e.g., Excel, Word)
Strong analytical and reasoning skills
Strong business background in financial, strategic, and organizational analysis
Preferred
Bachelor's degree preferred, or equivalent experience
Company
First Student
First Student is a school bus operator, provides student transportation services. It is a sub-organization of FirstGroup.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
U.S. Environmental Protection Agency
2024-01-08Grant
2021-04-23Acquired
Leadership Team
Beth Wilson
Project Services Manager/EA to the CEO COO & CCO
Joseph Schwaderer
Chief Financial Officer
Recent News
2026-01-11
2026-01-11
Company data provided by crunchbase