Genworth · 4 hours ago
Senior Pega Business Solutions Architect
Richmond, Virginia
Full-time
Hybrid
Senior Level
7+ years expGenworth is a company that empowers families to navigate the aging journey with confidence. They are seeking a Senior PEGA Business Solutions Architect who will partner with business and technology stakeholders to design and deliver solutions centered on the PEGA platform, ensuring alignment with business objectives and compliance standards.
FinanceFinancial ServicesFinTechInsurance
No H1B
Responsibilities
Translate business requirements into technical designs for applications, data, and infrastructure
Ensure solutions comply with Genworth’s Architecture Design Framework (ADF) and EA principles
Collaborate with Enterprise Architects, Principal Architects, and development teams to maintain consistency and reuse patterns
Participate in Architecture Review Board (ARB) processes and prepare solution review documentation
Provide technical leadership during solution implementation and integration
Lead business architecture for complex programs: process modeling, case/lifecycle design, persona & channel strategy, and data/interface mapping in Pega
Facilitate requirements discovery (journey mapping, use cases, BRDs, epics/stories) and align them to Pega capabilities, frameworks, and guardrails
Define solution scope, MVPs, and incremental releases; balance business outcomes, operational risk, compliance, and technical constraints
Partner with Product Owners, UX, and Pega SSAs/CSAs to translate business rules into decision strategies, DCO assets, and testable acceptance criteria
Establish functional designs, mockups, prototypes, and test plans; lead SIT/UAT to validate value realization and readiness for production
Coach agile teams and stakeholders on Pega methodology and best practices; mentor other BSAs and evangelize continuous improvement
Contribute to platform governance: backlog triage, reuse standards, data quality, and compliance documentation; support audits where needed
Support business cases and roadmaps with measurable KPIs (cycle time, STP rate, NIGO reduction, CSAT, operational cost)
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or related field
7+ years in business analysis/architecture with 4+ years focused on Pega programs
Pega Certified Business Architect (PCBA/CPBA) required; CSSA/CSBA preferred
Demonstrated delivery across full lifecycle: discovery → design → build support → testing → go-live → adoption
Expertise in case management, workflow orchestration, rules/decisioning, integrations, and data modeling in Pega
Strong facilitation and communication skills with senior stakeholders; ability to drive consensus and decisions rapidly
Strong knowledge of application architecture, integration patterns, and technology stacks
Ability to understand business processes and translate them into technical solutions
Excellent communication and stakeholder management skills
Problem-solving and analytical capabilities for complex technical challenges
Preferred
Experience in insurance, financial services, or healthcare operations (claims, policy servicing, customer care)
Familiarity with Genworth's values and customer mission; prior exposure to LTC claims or servicing is a plus
Working knowledge of Agile (Scrum/Kanban), Jira/Azure DevOps, DCO workshops, and design-thinking techniques
Benefits
Competitive Compensation & Total Rewards Incentives
Comprehensive Healthcare Coverage
Multiple 401(k) Savings Plan Options
Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
Disability, Life, and Long Term Care Insurance
Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
Caregiver and Mental Health Support Services
Company
Genworth
Genworth is an insurance company that is dedicated to help people secure their financial lives, families, and futures.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$450.1M2018-03-07Post Ipo Debt· $450M
2016-10-23Acquired
2016-10-09Post Ipo Equity· $0.1M
Leadership Team
Thomas J. McInerney
Chief Executive Officer
Michael S. Laming
SVP Human Resources
Recent News
Business Wire
2025-11-01
2025-10-24
Company data provided by crunchbase