GBG Plc · 16 hours ago
Professional Services Consultant
Atlanta, GA
Full-time
Onsite
Senior Level
5+ years expGBG Plc is focused on enabling safe and rewarding digital lives for genuine people everywhere. As a Senior Professional Services Consultant, you will serve as a critical technical liaison between the identity verification platform and enterprise clients, leading complex solution deployments and driving customer success post-implementation.
AnalyticsComputerData IntegrationFraud DetectionInformation ServicesInformation TechnologyMachine LearningSecuritySoftware
Responsibilities
Lead technical implementations from kick-off to go-live, designing custom API/SDK integrations that fit each customer's unique architecture
Build lasting customer relationships by staying engaged post-implementation, monitoring their success, and helping them get the most value from our platform
Create customer-specific documentation and run training sessions to ensure their development teams can effectively use and maintain their integration
Act as a strategic technical advisor, identifying expansion opportunities and consulting on compliance, security, and scalability challenges
Be the voice of the customer internally, working with our product teams to address gaps and influence our roadmap based on real customer needs
Troubleshoot complex technical issues across web services, mobile apps, and enterprise systems when customers need help
Qualification
Required
5+ years in customer-facing technical roles like Professional Services, Solutions Engineering, or Technical Consulting
Strong programming background with experience in languages like Python, Java, JavaScript, or C#
API and SDK integration expertise with hands-on experience building and troubleshooting REST APIs, webhooks, and enterprise integrations
Exceptional communication skills - you can explain complex technical concepts to both developers and business stakeholders
Project management capabilities with experience juggling multiple customer implementations simultaneously
Proactive Problem-solving mindset with strong troubleshooting skills, ability to anticipate challenges and the ability to work under pressure
Global team collaboration experience; working with various cross functional team and across time zones
Prioritization and Time Management - Demonstrates the ability to act with urgency, ensure timely responses and deliver in a fast-paced environment
Ownership and Accountability - Exhibits a strong sense of responsibility to mindset successful implementation from start to finish
Customer Centric Approach - Maintains a deep commitment to achieving customer satisfaction and delivering an exceptional customer experience
Consultative & Strategic - Skilled at uncovering customer requirements and identifying opportunities for value expansion; leveraging insights to drive future recommendations
Company
GBG Plc
GBG is the leading expert in global identity and location tech, enabling safe and rewarding digital lives for genuine people, everywhere.
1001-5000 employees
H1B Sponsorship
GBG Plc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$117.02M2021-12-09Series Unknown· $117.02M
2010-08-27IPO
Leadership Team
Nico Bruel
Sales Director, ID Verification & Fraud
Recent News
BusinessCloud
2025-12-02
BusinessCloud
2025-11-04
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2025-10-31
Company data provided by crunchbase