California Closets · 5 hours ago
Customer Liaison ($19/hr)
Tysons Corner, VA
Full-time
Onsite
Entry Level
$19/hr - $19/hr
1+ years expCalifornia Closets is a leader in premium space management, delivering custom-designed organizational solutions and exceptional service. The Customer Liaison assists customers by providing an exceptional brand experience and efficiently scheduling appointments through various communication channels.
FurnitureHome DecorInterior Design
Responsibilities
Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants
Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs
Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled
When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary
Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties
May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities
Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed
Based on business size may handle accounts receivable tasks
Qualification
Required
1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry – preferably within a luxury brand environment
Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment
Detail oriented, organized and time management skills
Ability to provide an exceptional client experience aligned to the company values
Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)
Preferred
Associates Degree related to business administration / accounting from an accredited college or university
Calendar management / regional scheduling experience
Benefits
Health insurance – Medical, Dental, and Vision
PTO days, floating holidays, paid holidays, and sick days
401K retirement plan with company match
40 hours/week with overtime potential
Grow your career with us – many promotional opportunities are available
Company
California Closets
California Closets is a Home Decor company.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown1998-10-21Acquired
Leadership Team
Nichol Lou
Designer & Project Manager
Recent News
2026-01-07
Company data provided by crunchbase