Guild · 5 hours ago
Senior Product Manager
United States
Full-time
Remote
Senior Level
$150K/yr - $190K/yr
5+ years expGuild is a leading talent development company focused on creating opportunities for talent across the United States. They are hiring a Senior Product Manager to advance their benefit administration capabilities, overseeing outcomes in benefit determination and claims management while collaborating with cross-functional teams to design and improve workflows.
Career PlanningEdTechEducation
Responsibilities
Own the end-to-end benefit determination product area, including eligibility determination and claims workflows, with accountability for measurable outcomes
Act as the product owner across the full product development lifecycle—from deeply understanding current operational processes and regulatory requirements, through solution definition and delivery, to sustained improvement in production performance
Partner closely with Engineering, Partner Operations, and internal business stakeholders to establish a clear vision for benefit determination that balances near-term needs with long-term scalability
Translate complex eligibility rules, compliance requirements, and business logic into clear system requirements and workflows that engineering teams can build and operate with confidence
Map, analyze, and improve end-to-end benefit determination processes across multiple systems and touchpoints
Identify and deliver opportunities to automate, simplify, or eliminate manual steps in eligibility verification and claims processing
Design solutions that account for real-world complexity, including edge cases, exceptions, and operational constraints common in enterprise benefit administration
Define success metrics, monitor performance, and use data and operational feedback to guide ongoing iteration and improvement
Qualification
Required
5–8+ years of product management experience, with demonstrated success delivering outcomes in complex, multi-stakeholder environments
Strong systems thinking and experience designing workflows across multiple systems and teams
Proven ability to partner closely with operations teams to understand current-state processes and design scalable future-state solutions
Comfort working with data models, APIs, and enterprise integrations
Solid technical fluency and the ability to collaborate deeply with engineering on tradeoffs and architecture
Clear, concise communication and storytelling skills, with the ability to work effectively with senior stakeholders and frontline operators
A full suite of product skills—from discovery and user story development to roadmap definition and outcome measurement
Preferred
Familiarity with benefit administration concepts such as eligibility determination, enrollment, claims adjudication, plan rules, and compliance requirements
Experience with HR systems, HRIS integrations, or benefits-related workflows
Experience building B2B or marketplace products that serve multiple stakeholders with different incentives and needs
Experience modernizing or scaling operationally complex, regulated systems
Benefits
Access to low-cost, high-quality health care options through Collective Heath and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
Access to a 401k to help save for the future
Vacation policy to rest and recharge
8 days of fully-paid sick leave, to take the time to heal and or recover
Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
Education benefits and tuition assistance to help your future development and growth
Company
Guild
Guild is a learning platform that offers classes, programs, and degrees for working adults.
1001-5000 employees
H1B Sponsorship
Guild has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$643.17MKey Investors
Wellington ManagementGeneral CatalystFelicis
2022-06-02Series F· $264.67M
2021-06-02Series E· $150M
2019-11-13Series D· $157M
Leadership Team
Bijal Shah
Chief Executive Officer
Jessica Rusin
Chief Technology Officer
Recent News
2026-01-16
felicis.com
2025-12-30
Company data provided by crunchbase