Puig · 4 hours ago
BYREDO Client Advisor, Newbury
Puig is a family-owned company that creates unique and highly desirable beauty and fashion brands. They are seeking a part-time Client Advisor to drive sales and service through exceptional client experiences and personalized clienteling, while showcasing Byredo's product offerings and building strong client relationships.
Responsibilities
Maintain knowledge on industry and market trends to evolve and optimize sales strategies
Provide exceptional Byredo client experience, demonstrating expertise and understanding of our elevated selling approach
Build rapport with returning clients by recognizing and understanding their needs, ensuring a personalized and unified shopping experience
Showcase Byredo’s wide product portfolio across all categories, (fragrance, makeup, home, byproduct) offering curated recommendations and crafting memorable shopping moments for each client
Exceed KPI’s through strategic cross-selling by fostering meaningful and familiar client relationships
Leverage Byredo’s CRM tools to manage client information, driving loyalty and delivering customized personalization
Collaborate with the team during store meetings by contributing innovative ideas and actionable retail strategies
Build and nurture client relationships through personalized outreach and clienteling activities including master classes and new launch events
Provide after-sales service with care and attention, ensuring client satisfaction
Create personalized shopping experiences that reflect each client’s unique tastes and aspirations, building connections that build long-term loyalty
Develop and maintain knowledge of Byredo’s full product offerings spanning across all categories
Actively engage in product presentations, engaging in training sessions, and stay aware of new launches, industry innovations, and emerging trends
Uphold Byredo’s commitment to excellence by ensuring detailed care, handling, and presentation of products, adhering to the highest standards of luxury and elevating the overall client experience
Support continuous store operations by managing inventory with accuracy, stock replenishment, and proactive theft prevention measures to maintain operational efficiency
Offer valuable suggestions to develop and execute retail strategies that drive business growth and enhance the client experience
Curate and maintain visually compelling product displays that align with Byredo’s visual merchandising guidelines and create a captivating, in-store environment that reflects the brand’s DNA
Qualification
Required
2+ years of experience in luxury retail, beauty, or makeup sales
Proven ability to build strong client relationships and achieve sales targets
Availability to work weekends and holidays (on an as needed basis)
A proactive, adaptable, and dependable attitude
Available for a flexible schedule, including weekends, holidays, and occasional extended hours as needed
Ability to lift boxes as needed for inventory replenishment
Benefits
Health and dental insurance
Life insurance
Disability insurance
401K
Paid holidays
A generous paid time-off policy
Hybrid work environment
Career opportunities within a dynamic team
Company
Puig
Puig is a third-generation family-owned fashion and fragrance business based in Barcelona.
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-05-03IPO
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