VIVA USA Inc. · 3 hours ago
Customer Service Representative
Columbus, OH
Contract
Hybrid
New Grad, Entry LevelVIVA USA Inc. is seeking a Customer Service Representative to provide clerical support to the Gas Operations Integration Center. The role involves ensuring timely and accurate work preparation, effective communication, and delivering excellent customer service both internally and externally.
ConsultingInformation TechnologyIT InfrastructureSoftware
Responsibilities
This position will provide clerical support to the Gas Operations Integration Center
Timely and accurate preparation of work
Highly efficient team environment
Effective communications
Administrative efficiencies and improvements
Excellent internal and external customer service
Application, receipt, distribution, communication and execution of permits
One Call process
Site Readiness details
Creation, update and execution of WMS/DIS order types
Utilization of various PC Applications (WORD, Excel, PowerPoint)
E-mail using the Lotus Notes application
Quality customer service
Preparation of correspondence
Cohesive team work
Office administration
Customer complaint process
Qualification
Required
High school diploma or equivalent
Strong written and oral communication skills
Experience with PC Applications (WORD, Excel, PowerPoint)
Experience working within a team
Strong interpersonal skills and demonstrated success in providing extraordinary customer service with both internal and external customers
Ability to perform duties with limited direction
Preferred
Proficient in WMS, DIS and Lotus Notes SAP experience preferred, not required
Familiar with Company Policies and Procedures
Basic understanding of the utility industry
Company
VIVA USA Inc.
VIVA USA Inc. (VIVA), certified Woman and Minority Owned, is a Technology and IT consulting company based in the greater Chicago area.
Founded in 1996
501-1000 employees
H1B Sponsorship
VIVA USA Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (9)
2023 (9)
2022 (3)
2021 (14)
2020 (13)
Funding
Current Stage
Late StageLeadership Team
Vinu Ilangovan
Chief Technology Officer
Company data provided by crunchbase