Microbac Laboratories, Inc. · 6 hours ago
A/R Specialist
Microbac Laboratories, Inc. is a trusted third-party testing company committed to exceptional customer experience. The Accounts Receivable Specialist will be responsible for the collection of payments, addressing past due accounts, and providing excellent customer service while managing various administrative tasks.
BiotechnologyEnvironmental Consulting
Responsibilities
Provide timely support to laboratory technical and administrative staff by effectively addressing administrative and clerical needs
Thorough understanding of company finance system
Accounts Receivable (AR): ensure weekly upload of invoices, submit checks received, etc
Process all credit cards through the corporate system
Address all declined credit card charges
Collections: Work daily on addressing late payments
Generate monthly invoices for specific customers
Create statements for customers
Check past due accounts and what/if any needs to be put on hold
Third Party Invoicing: Ability to navigate all third-party invoicing systems
Send credit apps to new customers
Customer Service: Secondary person for customer calls
Efficiently posts payments by recording cash, checks and credit card transactions
Maintains accurate records
Verifies the validity of account discrepancies by obtaining and investigating information from the laboratory, the sales representative, the client services department and from the customers
Protects organization's value by keeping information confidential
Any other duties as assigned
Qualification
Required
High school degree or equivalent
General knowledge of office systems
Ability to navigate and work within various computer software programs (Microsoft Office Suite and ERP systems)
Ability to work well under the pressure of deadlines and manage multiple projects effectively
Excellent customer service and communication skills
Must possess excellent organizational skills and be able to maintain neat and orderly systems and workspace
Must display a positive and enthusiastic demeanor while interfacing with clients and throughout the execution of all duties
Preferred
Prior experience with Accounts Receivable and collections
Experience working with accounting software
Prior customer service experience
Benefits
Medical
Dental
Vision
Life insurance
Disability
Generous paid time off including vacation
Holidays and flex-time
A wellness program
Referral bonus
Tuition reimbursement
And more
Company
Microbac Laboratories, Inc.
Companies of all sizes partner with Microbac to test the quality, safety, and performance of their products and operations.
Funding
Current Stage
Late StageRecent News
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