Housing Works · 21 hours ago
Program Director
Housing Works is a nonprofit organization dedicated to fighting for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, and treatment. The Program Director is responsible for the implementation, management, and administration of programs aimed at promoting HIV viral load suppression, overseeing contracts, and collaborating with a multidisciplinary care team.
CommunitiesNon ProfitSocial
Responsibilities
Ensure effective day-to-day management of program and contract activities
Responsible for monitoring the service-based aspects of contracts along with delivery of direct services
Monitor contract compliance, including but not limited to service projections, staffing records, and fiscal performance including OTPS spending
Lead audit/site visit preparation activities to ensure service model fidelity and that administrative and fiscal operations meet program standards
Provides direct services which include care coordination, treatment adherence counseling, and crisis intervention when needed
Effectively manage contract budget with support from department leadership
Provide supervision to the department staff, including Program Manager, Supervisor, RAD Specialist, Peers, and other staff
Collaborate with key stakeholders at each site, including leadership clinic staff, program staff to ensure effective communication and service delivery
Monitors programs’ enrollment and discharge trends to ensure retention and quality. Also monitors staff scheduling to always ensure adequate program coverage, as well as program financial trends to ensure targets are met at the site level
Track and report on progress toward meeting contract deliverables
Conduct data analysis, manage program dashboard, and performance metrics
Lead QI activities related to process and clinical outcomes
Liaise with funding organizations and participate in activities such as: TA calls, learning collaboratives, and other program meetings as required
Ensure high-quality client experience by ensuring all client care is coordinated across Housing Works programs and addressing client issues and barriers to care as necessary
Program goals and participation across internal Housing Works programming
Participate in Housing Works advocacy events
Qualification
Required
College degree required
Five years or more of clinical experience in a health, mental health and/or social service setting
Experience operating a service-based contract a plus, with a minimum of four years of supervisory experience in a similar setting
Experience working with homeless populations and active substance users
Knowledge and experience with the dually diagnosed community of HIV/AIDS and mental illness
Knowledge and experience with state and local policies of NYC affecting persons living with mental illness, HIV/AIDS
Experience in program planning and program operations
Ability to supervise, manager and provide leadership to all staff members and trainees
Demonstrated ability to work effectively independently, manage a team, and collaborate across departments, required
Excellent written and verbal communication skills, required
Strong managerial skills including: communication, motivating employees, problem solving, and progressive discipline
Commitment to maintaining highest levels of confidentiality
Demonstrated ability to build the trust and respect of patients, staff, colleagues, external contacts, and other Housing Works members
Sensitivity to needs of culturally and linguistically diverse patient and employee population
Demonstrated ability to meet or exceed the Service Excellence Standards of Housing Works
Willingness and ability to work some evenings and weekends, as needed
Demonstrated ability to utilize electronic medical records (EMRs) and related computer software, and willingness to adapt to the evolving technological requirements of modern health center practices
Preferred
Advanced degree (MSW, MPH, MPA, or related filed) preferred
Experience in MS Excel, time management and accomplishing task deadlines preferred
Previous experience providing services and exercising leadership in a culturally and linguistically diverse setting, with demonstrated success
Previous experience working with substance use population
Previous experience of building partnerships with community-based organizations preferred
Bilingual English/Spanish preferred, but not required
Benefits
We have three comprehensive healthcare plans to choose from based on your priorities and budget.
Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.
Company
Housing Works
Housing Works is a healing community of people living with and affected by HIV/AIDS.
H1B Sponsorship
Housing Works has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$0.3MKey Investors
Empire Blue Cross Blue Shield
2023-12-01Grant· $0.3M
Recent News
2025-09-20
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