DXC Technology · 3 hours ago
Desktop Support Technician
USA - ME - ANY CITY
Full-time
Onsite
Mid Level
3+ years expDXC Technology is a leading global provider of information technology services, seeking a Desktop Support Technician to assist in managing and operating infrastructure services. The role involves providing technical support, troubleshooting issues, and collaborating with teams to optimize infrastructure performance and documentation.
AnalyticsConsultingInformation TechnologyInsurTechOutsourcingSecuritySoftware Engineering
No H1B
U.S. Citizen Only
Responsibilities
Assist in the management and operation of infrastructure services, providing support to the team
Contribute to the implementation of infrastructure strategies and projects
Help maintain the performance and availability of infrastructure systems while troubleshooting issues
Collaborate with other teams to understand their infrastructure requirements and support design and/or implementation
Participate in the implementation of best practices and process improvements within the infrastructure services
Assist in the development of infrastructure documentation, including policies, procedures, and reports
Contribute to the optimization of resource allocation for infrastructure tasks and projects
Effective communication to provide support and collaborate with team members
Offer foundational technical support in infrastructure services, providing assistance in routine tasks
Assist with infrastructure projects and assignments
Participate in basic monitoring and routine troubleshooting of infrastructure systems
Collaborate with team members to address infrastructure challenges and daily operational tasks
Support the creation and maintenance of infrastructure documentation
Develop and improve technical skills through on-the-job experience
Show eagerness to learn and gain expertise in infrastructure services
Follow established best practices and standards in infrastructure service delivery
Qualification
Required
Bachelor's degree in a relevant field or equivalent combination of education and experience
Typically, 3+ years of relevant work experience
Proven experience in infrastructure technology analysis
Proficiencies in data analysis and technical knowledge
A continuous learner that stays abreast with industry knowledge and technology
Preferred
An advanced degree in a relevant field is a plus
Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus
Familiarity with Microsoft Office 365, Windows
Company
DXC Technology
DXC Technology is an IT and consulting services company that offers insurance software, security, and application development services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$755.01M2025-12-02Post Ipo Debt· $755.01M
2017-04-03IPO
Leadership Team
Raul Fernandez
President and Chief Executive Officer
Kaveri Camire
SVP and Chief Marketing Officer
Recent News
2026-01-22
Ledger Insights - blockchain for enterprise
2026-01-22
Company data provided by crunchbase