Southern States Toyotalift · 6 hours ago
Service Advisor
Greater Tampa Bay Area
Full-time
Onsite
Entry, Mid Level
2+ years expSouthern States Material Handling is a company specializing in solutions for material handling operations. The Service Advisor role involves advising customers on maintenance and repair solutions, managing accounts, and identifying new business opportunities to enhance equipment performance.
LogisticsTransportation
Hiring Manager
Abner R.
Responsibilities
Learn Toyota and Raymond processes while gaining strong knowledge of equipment lines and services
Identify business opportunities at customer sites and recommend service and maintenance solutions
Build and maintain long-term relationships through in-person and virtual interactions
Develop tailored proposals by identifying customer pain points and operational needs
Present preventative maintenance solutions that improve equipment performance and availability
Negotiate service agreements clearly and effectively
Develop sales strategies based on customer feedback and market conditions
Present all levels of service offerings (SM, PM, EC, TC contracts) to meet monthly goals
Collaborate with analytics teams to review contracts and identify growth opportunities
Present repair estimates and obtain customer approval
Support new equipment deliveries to identify additional service opportunities
Grow over-the-counter parts sales by helping customers identify needs (forks, tires, seats, pallet jacks, etc.)
Communicate leads to Parts Department for consignment opportunities
Generate leads for Solutions, Sales, and Rental departments
Document all new revenue in CRM system
Meet and track sales targets aligned with company objectives
Stay current on industry trends and best practices
Qualification
Required
Proficiency in Microsoft Office Suite
Strong written, verbal, interpersonal, and presentation skills
Excellent analytical and problem-solving skills with the ability to multitask
Ability to create compelling presentations that motivate customers
Creative thinker with the ability to generate new ideas
Strong commitment to customer service
Superior attention to detail and accuracy
Ability to work independently with minimal supervision
Valid Driver's License
Ability to lift, push, or pull up to 20 lbs. occasionally and 55 lbs. regularly
Ability to stand and work on your feet for extended periods
Preferred
Minimum 2 years of sales experience
Knowledge of industrial powered equipment and material handling industry
Benefits
401(k) with company matching
Dental Insurance
Health Insurance
Vision Insurance
PTO and Vacation
Paid Holidays
Flexible Spending Account
Life Insurance
Tuition Reimbursement
Company
Southern States Toyotalift
Southern States TOYOTAlift is a transportation company offering forklifts and lift trucks.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
William Finerty
Director and CEO of Board, Souther States Material Handling
Delano Gordon
VP Technology/CIO
Recent News
Seattle TechFlash
2025-08-13
2025-03-31
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