N.C. Department of Information Technology · 20 hours ago
Employee Relations/EEO Program Manager
Wake County, NC
Full-time
Hybrid
Mid, Senior Level
$68K/yr - $133K/yr
5+ years expThe North Carolina Department of Health and Human Services (DHHS) is one of the largest agencies in the state, responsible for ensuring the health and well-being of North Carolinians. The Employee Relations/EEO Program Manager will oversee the agency's employee relations and equal employment opportunity programs, providing guidance, intervention, and support to foster a harmonious work environment and ensure fair treatment of employees.
Information Technology & Services
Responsibilities
Manage the agency's ER and EEO programs and provide various forms of intervention, including problem-solving, mediation, coaching, counseling and training
Manage disciplinary action, performance management, grievance, document/letter approval and reasonable accommodation procedures and processes
Conduct investigations when needed and provide consultation and subject matter expertise on all ER and EEO policies and procedures
Promote and support workplace equal employment opportunity initiatives and collaborate with division leadership to respond to ER-related needs
Evaluate, analyze, and make decisions related to Employee Relations issues; consult with Division and Departmental Managers
Review and approve all suspensions, demotions, dismissals, investigatory placements and separations based on an independent review
Conduct investigations of a sensitive/confidential nature as directed; make decisions related to the course and extent of investigations
Consult on the development new or modify existing personnel policy and procedures, interpret personnel policy, resolve problems and questions related to employee relations
Review and approve separations due to unavailability, fitness for duty examinations, resignations without written notice
Plan, develop and implement the Equal Employment Opportunity Program in the agency which employs workers in a wide variety of positions
Review, analyze, investigate, monitor, counsel and make recommendations regarding personnel practices as they pertain to employees and applicants' rights pertaining to equal employment law
Conduct compliance reviews and investigations related to EEO and employee relations; provide remedies for non-compliance
Provide support statewide to facilities and divisions; participate in the development of the strategic direction of the Human Resources Division in support of the DHHS’s strategic plan
Develop objectives in support of the strategic direction; ensure that subordinate staff achieve tasks related to objectives
Develop and manage ER/EEO human resources metrics to measure work activities and progress towards reaching objectives
Qualification
Required
Bachelor's degree, typically in Human Resources or related field from an appropriately accredited institution and at least 5 years of experience in human resources, including 2 years of experience in an HR leadership position; or equivalent combination or education and experience
Thorough knowledge of the principles and practices of human resources management, specifically in the areas of employee relations and EEO
Knowledge of the interpretation and application of federal laws and State HR laws, policies and practices governing HR, specifically employee relations and EEO
Ability to establish and maintain effective working relationships with others; to express ideas clearly and concisely; to exercise good judgment in analyzing situations and making recommendations and/or decisions within delegated level of authority
Ability to provide direction and work independently within functional area
Demonstrated experience in providing consultation to managers and employees on employee relations, EEO and performance management
Company
N.C. Department of Information Technology
The N.C.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Torre Jessup
Chief Operating Officer
Alysa Kelly
Executive Assistant to Chief Deputy/CIO/Chief Privacy Officer/Director of Enterprise Operations
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