Galderma · 11 hours ago
Director, Sales Force Effectiveness (SFE)
Miami
Full-time
Hybrid
Director/Executive
$210K/yr - $250K/yr
7+ years expGalderma is a leading dermatology company dedicated to optimizing field sales operations across all U.S. business units. The Director, Sales Force Effectiveness (SFE) will lead a team to drive operational excellence and align sales initiatives with corporate growth objectives.
Responsibilities
Partner with sales leadership to proactively implement operational improvements, enhancements, and system customizations that meet business needs
Facilitate strategic sales planning processes and business reviews across all key stakeholder groups
Develop and maintain sales force automation systems which direct the operation of call reporting, sales reporting, and database warehousing to ensure accurate and timeline information
Collaborate with key stakeholders to identify KPIs and develop automated, timely reporting for analysis and review
Conduct ad-hoc and routine data analyses in measurement of KPIs and consistently report in business reviews
Identify opportunities through analysis to improve territory efficiency and maximize sales
Optimize sales process and planning – including targeting, alignments, and segmentation
Lead the operational considerations for sales force size and structure changes
Consistently evaluate and refine processes as needed
Drive continuous improvement and adoption of CRM platforms, digital tools, and analytics capabilities to enhance field productivity
Establish structured communication channels with field teams to gather feedback, share best practices, and ensure alignment on priorities
Oversee external vendor relationships and manage budgets for sales operations initiatives
Collaborate with other functions in the Commercial Excellence organization – including Insights, Analytics, Training, I&C, Data Management
Qualification
Required
Bachelor's degree required; advanced degree preferred
7+ years of progressive leadership experience in sales operations within the pharmaceutical, biotechnology, or medical device industries
In-depth knowledge of industry sales and marketing strategies
Strong proficiency in data visualization, modeling tools, and CRM/BI platforms – including Power BI and Veeva
Demonstrated high resilience and agility as well as a keen analytical mindset, curiosity, and ability to proactively anticipate points of confusion
Proven experience communicating complex analyses in a simple and clear manner
Superb verbal and written communications skills
Strategic and innovative thinker with a proven ability to build relationships with key internal leaders to achieve consensus or negotiate through complex challenges
Excellent executive presence with superb written and verbal communication skills
Proven ability to provide leadership in a team based on a matrix environment without direct authority and through influence and expertise
Proven track record of effective vendor management and ability to successfully manage multiple projects simultaneously in a fast-paced and often changing environment
Track record of creating scalable process improvements
Ability to travel (~20% of time) to regional and national meetings
Benefits
Health insurance
401(k) plan with employer match
Generous paid time off policy
Hybrid work schedules
Annual bonus opportunities
Career advancement and cross-training
Company
Galderma
Galderma is the leading company solely dedicated to skin and advancing the future of dermatology.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Tom Christenson
Chief Financial Officer
Wendy Johnson
Vice President Strategic Partnerships and Professional Relations
Company data provided by crunchbase