Jack in the Box · 4 hours ago
Human Resource Information System Manager
San Diego, CA
Full-time
Hybrid
Mid Level
$125K/yr - $175K/yr
4+ years expJack in the Box is seeking a Human Resource Information System Manager responsible for overseeing the HRIS system (UKG). The role includes managing system operations, ensuring data integrity, and collaborating with various teams to support HR processes and compliance requirements.
Food and BeverageFranchiseHospitalityRestaurants
Responsibilities
Manages the daily operation of UKG system, including ongoing data and transaction audits, data imports, system interfaces, and file feeds. Ensures data integrity through audits, reporting, and applying data governance best practices (i.e. data privacy, labor laws). Sets up roles and assigns and manages system access
Serves as the internal UKG subject matter expert (SME) on system design, configuration, system security, and transaction processes
Serves as the primary liaison with UKG support and external vendors/consultants, including managing the ticket submission process, specifications, and follow-up for problem resolution
Diagnoses and troubleshoots system issues, including data errors, security, workflow, process and integration, with a focus on identifying root cause and creative problem-solving
Leads the deployment and communication of UKG releases, enhancements and upgrades, including proactively identifying and resolving potential issues
Develops reports, dashboards, and analytics to support data needs and decision-making, including working with functional team to understand and interpret information. Advises business partners on processes they can control and those that should be performed by HRIS
Manages system upgrades, testing, and change management communications for new processes and functionality
Creates and updates process documentation and training/reference guides for key processes, audits, and testing. Assists end users with system functionality and automation
Partners with internal HR team, Operations, Accounting/Finance and IT to establish and support interfaces and file feeds with external vendors, troubleshoot issues, and coordinate system/application changes to meet departmental and field user needs. Partners with teams to validate vendor file accuracy and ensure vendor file imports/extract execute successfully
Partners with internal HR and technology teams to plan, manage, and execute systems projects from inception to completion (covering requirement analysis, design, development, testing, implementation, documentation, and evaluation)
Coordinates with internal and external parties to support external reporting requirements. Manages Monitors data file transfers from Lawson HRIS to third party administrators; ensures data integrity and accuracy
Provides strategic input on user experience and platform enhancements
Performs other related duties, tasks and responsibilities as required, assigned and directed
Qualification
Required
Bachelor's degree or equivalent in Business Administration, Information Systems, or related field
4-5 years increasing technical experience managing HRIS systems and IT integrations, preferably in a multi-unit business environment within the Human Resources function
Proven technical knowledge of HR information systems and applications
Solid understanding of HR processes, concepts, and practices
Strong critical thinking, process oriented, analytical, and problem-solving skills
Proven ability to collaborate effectively across multifunctional teams and interface with business partners at all levels
Strong oral and written English communication skills, interpersonal skills, and organization skills
Ability to consult with stakeholder and identify metrics and interpretation needed in deliverables
Ability to work in a fast-paced environment, with attention-to-detail and ability to multi-task
Ability to maintain confidentiality of data, and tact and diplomacy in cross-functional interactions
Demonstrates passion to streamline processes through automation and improve work efficiency
Self-motivated with focus on results and taking accountability
In-depth knowledge of Microsoft Office 365 (i.e., Word, Excel) and reporting tool skills
Demonstrates integrity and ethical behavior
Ability to speak/hear clearly in person and on the telephone
Ability to operate a personal computer
Preferred
Advanced proficiency with UKG preferred, including solid understanding of core HCM, compensation, and benefits
Company
Jack in the Box
Jack in the Box is a restaurant company that operates and franchises restaurants.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.2BKey Investors
JANA Partners
2022-02-14Post Ipo Debt· $1.1B
2019-07-09Post Ipo Debt· $1.3B
2014-03-24Post Ipo Debt· $800M
Leadership Team
Lance Tucker
Chief Executive Officer
Dawn Hooper
Chief Financial Officer
Recent News
2026-01-11
Verdict Food Service
2026-01-09
Company data provided by crunchbase