Genesys · 5 hours ago
Partner Sales Manager
Utah, USA
Full-time
Hybrid
Mid, Senior Level
$82K/yr - $143K/yr
5+ years expGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The Partner Sales Manager role involves nurturing strategic partnerships and generating partner opportunities to support Genesys revenue goals.
Artificial Intelligence (AI)Cloud ComputingSaaSSoftware
Responsibilities
Develops and/or enhances relationships with partners within assigned region to ensure successful Pipeline and Booking flow requirements needed to meet revenue targets in assigned territory
Identify key partners of focus, specifically, pertaining to well positioned partners to deliver pipeline or bookings needed to achieve monthly, quarterly, or annual Pipeline and Bookings targets. Maintain regular communication with partners to keep them up-to-date and informed on the Genesys Ascend Partner Program, industry position, winning strategies and 'Why Partner with Genesys'
Serves as a thought leader, presenting to regional partners on industry trends, products and sales tools while proactively anticipating
Coordinate and collaborate with cross-functional teams within Genesys (including solution consulting organization, product marketing, sales, sales operations, etc.) providing advanced experience and knowledge to proactively address partner needs (to create a world-class experience
Align regional sales teams with relevant partners through targeted demand generation and account mapping activities with a focus on partners who provide Credibility, Capability, Commitment to Genesys and a Relevant Customer Base
Proactively prevent issues or conflicts that may arise during opportunity registration. Serve as a partner to assist with any issues or conflicts that may arise during opportunity registration or during the field engagement process
Hold partners and the stakeholders accountable to agree upon goals through regular cadence meetings to manage and track progress
Qualification
Required
Experience collaborating with partners in the Reseller/VAR and TSD space
Contact Center, CX, UCaaS and SaaS experience is a plus
An initiative-taker with a natural curiosity
Ability to recruit and develop top partners in assigned region
Strong understanding of opportunity qualification, deal cycles, and forecasting accuracy
Interface at all organizational levels maintaining strong working relationships with others
Extremely strong organizational and time management skills
5+ years of related work experience with a Bachelor's degree
Ability to travel up to 50%
Benefits
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Company
Genesys
Genesys enables organizations to orchestrate the best AI-powered experiences to drive customer loyalty and growth.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$2.98BKey Investors
Salesforce VenturesPermira
2025-07-31Corporate Round· $1.5B
2021-12-06Private Equity· $580M
2016-07-22Private Equity· $900M
Leadership Team
Tony Bates
Chairman and CEO
Brian Swartz
Chief Financial Officer
Recent News
2026-01-08
2025-12-30
2025-12-27
Company data provided by crunchbase