City of New York · 12 hours ago
Emergency Communications Center Asst. Supervisor
Queens, NY
Full-time
Onsite
Mid Level
$54K/yr - $83K/yr
4+ years expCity of New York is seeking an Emergency Communications Center Assistant Supervisor to oversee the operations of the Emergency Services Shift. The role involves preparing reports, supervising staff, and ensuring effective communication during incidents.
GovernmentLegalPublic Relations
Responsibilities
Prepare Major Incidents report in Maximo; review work ticket screens to ensure that work is being dispatched properly
Monitor Maximo system and close out all completed work orders
Check Siebel system for tenant data; communicate with developments and borough staff regarding outages and incidents
Respond to telephone calls from Tenant Association President
Assign work to field staff (via radio or telephone); disposition work assignments from field staff
Supervise field and Control Center staff; provide technical assistance
Report automobile breakdowns to day shift supervisor to expedite repairs
Monitor Radio Communication
Monitor Skilled Trades staff and Emergency Response Truck
Maintain productivity reports; logs (attendance sheets, vehicle and productivity sheets)
Perform field visits to monitor work performance and quality assurance
Qualification
Required
One year of permanent service in the title of Supervisor of Housing Caretakers, Heating Plant Technician (Housing Authority), Maintenance Worker or Supervising Housing Groundskeeper
A four year high school diploma or its educational equivalent, plus four years of experience in the operation, repair and maintenance of large tenanted buildings, two years of which must have been in a supervisory capacity over at least two employees
Higher education may be substituted for up to two years of this experience on the basis of 30 semester credits from an accredited college for each year of experience
All candidates must have at least two years of experience supervising at least two maintenance employees
A Motor Vehicle Driver's License valid in the State of New York is required for this position
Preferred
Solid technical background and strong overall knowledge of the various mechanical and service systems throughout the Housing Authority developments
Excellent communication skills: ability to communicate effectively with all levels of staff, including the Executive Department
Computer literate
Ability to work on various tasks simultaneously
Benefits
A choice of medical coverage plans
Deferred compensation plans
A defined pension benefit plan as a member of the New York City Employees
Company
City of New York
City of New York, often called as New York City, is the most populous city in United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Carl G Esposito
Chief Information Security Officer
Dawn Miller
Senior Advisor to the Chief Climate Officer
Recent News
The Real Deal
2026-01-02
bloomberglaw.com
2026-01-02
2025-12-26
Company data provided by crunchbase