Truck Service Advisor - 0225 jobs in United States
cer-icon
Apply on Employer Site
company-logo

TravelCenters of America · 11 hours ago

Truck Service Advisor - 0225

TravelCenters of America is a leader in providing essential services to professional truck drivers and motorists. As a Truck Service Advisor, you will be responsible for delivering excellent customer service, managing work orders, and ensuring customer satisfaction while supporting the operational needs of the Truck Service team.

Business TravelConsultingFood TrucksProfessional ServicesTravel

Responsibilities

Provide first-rate service to customers through extensive knowledge of products and services
Write work orders, suggestive selling, and handling over-the-counter (OTC) transactions
Ensure that we are returning every traveler to the road better than they came
Work in a fun, trusting environment focused on providing great service where customer expectations are exceeded
Have strong suggestive selling skills to help generate revenue
Write, detail, and process (pay out) Work Orders and OTC transactions
Secure Purchase Orders, Prepare and communicate quotes to customers
Source parts from outside vendors and coordinate delivery
Prepare end of shift drop and shift report; Understand various payment types
Maintain the safety of both our customers and team members

Qualification

Suggestive sellingWork order processingCustomer service experienceBasic computer skillsVerbal communicationWritten communicationTeamworkFlexibility

Required

High School Diploma or GED
Good verbal and written communication skills
Previous cashier and customer service experience; experience in repair or parts shop preferred
Strong suggestive selling skills
Basic computer skills
Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
A valid driver's license

Benefits

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Company

TravelCenters of America

company-logo
TravelCenters of America is a publicly traded full-service travel center network that owns and operates travel center franchises.

Funding

Current Stage
Public Company
Total Funding
$1.1M
Key Investors
PennDOT
2023-08-15Grant· $1.1M
2023-02-16Acquired
2007-02-09IPO

Leadership Team

leader-logo
John Thomas
Senior Vice President of Sustainability and Alternative Energy
linkedin
S
Skip McGary
Executive Vice President of Truck Service and Fuel Procurement
linkedin
Company data provided by crunchbase