Genesys · 5 hours ago
Sr. Manager, Partner Sales
North Carolina, USA
Full-time
Hybrid
Senior Level, Lead/Staff
$136K/yr - $239K/yr
10+ years expGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The Sr. Manager, Partner Sales is responsible for the subregional results and partner revenue of the team, encouraging and accelerating the adoption of Genesys Cloud-based solutions.
Artificial Intelligence (AI)Cloud ComputingSaaSSoftware
Responsibilities
Accountable to achieve growth and exceed indirect sales targets while driving pipeline and accurate forecasting
Executes and communicates partner sales strategy and setting the operational direction for assigned region
Develop and promote excellent, long-lasting partner relationships by working with Sales leadership and Account Executives to understand the needs of our partners and their customers
Develop and guide team talent while achieving overall team quota to encourage revenue for Genesys
Improving talent within channel team by providing team member coaching, training, and feedback
Work with organizations to create and implement creative go-to-market strategies
Create new routes to market, what will bring partnering to new heights with impact
Orchestrate key resources, collaborate with peers on best practices and creative ways to help team and partner to succeed
Further develop and grow the most strategic accounts in the region in line with allocated team quota
Support the expansion of the Genesys footprint within the partner ecosystem through cross-sell and up-sell opportunities
Coordinate development of sales and marketing materials desired for channel partners to be successful
Ensure partner compliance with partner agreements
Joins team in partner planning and review sessions, to develop mutual performance objectives and go-to-market plan within each partnership
Enable the Partner Managers to assist the partner in maximizing the return of their investment with Genesys
Assist in creating an environment of excellence, teamwork and continuous improvement with a strong demonstrable focus on growth mindset
Qualification
Required
10-12 years' experience in SaaS industry with technology partners, sales, business development, or consulting in a global setting
Demonstrated history of exceeding partner sales quotas and establishing and managing partner relationships with deep knowledge of partner engagement models
Skilled in coaching and development, active listening, motivating others, influencing for change
Ability to work with complexity, while navigating and leading change in alignment with overall sales strategy
Excellent communication and collaboration skills and ability to develop multiple team members
Ability to multi-task and develop multiple streams of work simultaneously
Experience in the Enterprise software or Customer Relationship Management industry, selling Software as a Service
Results-oriented with excellent problem-solving skills
Self-motivated and takes ownership and thrives in a fast-moving environment
Willing to travel as required
Benefits
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Company
Genesys
Genesys enables organizations to orchestrate the best AI-powered experiences to drive customer loyalty and growth.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$2.98BKey Investors
Salesforce VenturesPermira
2025-07-31Corporate Round· $1.5B
2021-12-06Private Equity· $580M
2016-07-22Private Equity· $900M
Leadership Team
Tony Bates
Chairman and CEO
Brian Swartz
Chief Financial Officer
Recent News
2026-01-08
2025-12-30
2025-12-27
Company data provided by crunchbase