RHM Real Estate Group · 9 hours ago
Service Coordinator
Pittsburgh, PA
Part-time
Onsite
Mid Level
$25/hr - $25/hrRHM Real Estate Group is a dynamic and rapidly growing real estate firm that invests, develops, and manages multi-family and commercial properties. The Service Coordinator is responsible for service management and administrative functions at an affordable housing apartment property, including developing contacts with service providers and assisting residents with their needs.
CommercialCommercial Real EstateCustomer ServiceReal EstateResidential
No H1B
Hiring Manager
Bradley Holmes
Responsibilities
Assists and advises residents and families of the services which may be necessary to maintain a self-reliant lifestyle
Promotes wellness activities for all residents
Educates residents, families, and staff on available community resources
Assists residents in building informal support networks among themselves and with family members
Acts as a liaison between community agencies, service providers, and residents
Encourages residents to be proactive in meeting their social, psychological, and physical needs
Facilitates meeting of needs, when necessary, but avoids the creation of unhealthy dependence
May assist residents or coordinate training for residents in understanding lease and tenancy obligations
Monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory. May also manage such services when appropriate
Performs service management function for all residents needing assistance
Provides limited case management (evaluation of social, psychological, and physical needs and the development of a service plan) for a resident when such service is not being provided by the general service community
Educates residents on service availability, application procedures, resident rights, etc. both individually and as a group
Reports all suspected abuse situations to the appropriate agency
Advocates and may negotiate on behalf of residents for adequate, timely and cost-effective provision of services
Meets with service providers as needed and appropriate
Assembles a directory of community services and makes it available to residents, families, and management
Assists management in identifying residents who need assistance
Documents contact with residents, providers, and families
Resident files to be kept in a secure area to ensure confidentiality
Completes reports with copies given to the site supervisor, Quality Assurance Administrator, Manager, and government agency (where applicable) in an accurate and timely manner
Pursues avenues for additional services through private local, state, and federal sources
Creates service management plan as appropriate
Qualification
Required
Bachelor's Degree – concentration in Social Work or Gerontology required
Licensed Social Worker (LSW) or Master's of Social Work (MSW) highly preferred
Demonstrated working knowledge of community services / residential social work programs, ideally of those in the region
Proven experience in service management, including organizing, problem-solving, and advocating
Trained in the aging process, elder services, disability services, drug and alcohol abuse and mental health issues
Aware of eligibility for and procedures of Federal and state entitlement programs
Alert to legal liability issues relating to providing service coordination
Good communication, writing, problem solving and organizational skills in addition to strong advocacy capabilities
Preferred
Licensed Social Worker (LSW) or Master's of Social Work (MSW) highly preferred
Company
RHM Real Estate Group
RHM Real Estate Group is a multi-family property management and real estate development company in Cleveland, Ohio, specializing in market-rate and affordable housing, as well as commercial real estate.
Founded in 2015
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-09-08Acquired
Leadership Team
Stephen Freireich, CPA
CFO
Company data provided by crunchbase