Director – Global Delivery Services jobs in United States
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Fixity Technologies · 10 hours ago

Director – Global Delivery Services

Fixity Technologies is seeking a Global Delivery Services Lead to oversee their IT service delivery and global operations. The role requires building and scaling IT shared services and collaborating effectively with senior leadership in a complex, multinational environment.

Information Technology & Services
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Senior Management

Qualification

IT service deliveryITIL-based operationsGlobal service deliveryExecutive-level influencingPMP certificationIT operationsNearshore/offshore deliveryCultural awarenessProcess-orientedCollaboration

Required

10+ years of experience in IT service delivery, shared services, global operations, or managed services environments
Proven track record in building or scaling IT shared services or global delivery centers across multiple regions
Strong understanding of ITIL-based operations, global service delivery, and multi-tower integration
Exceptional communication, presentation, and executive-level influencing skills
Fluent and professional English—verbal and written
Demonstrated ability to work in complex, multinational environments and collaborate effectively with senior leadership

Preferred

Experience in nearshore/offshore delivery models
Background in enterprise-level IT operations (Service Desk, Infrastructure, Cloud, Security, Applications, etc.)
Experience in high-growth environments with large-scale ramp-ups (200–500+ resources)
PMP, ITIL, or similar certifications are a plus

Company

Fixity Technologies

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As a leading IT professional services firm specializing in consulting, staffing and recruiting, and executive search.

Funding

Current Stage
Growth Stage

Leadership Team

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Vinay Velivela
Chief Executive Officer
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Shiva Molabanti
Chief Technology Officer
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Company data provided by crunchbase