Technology Resilience Manager jobs in United States
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Deloitte · 3 hours ago

Technology Resilience Manager

Deloitte's Enterprise Performance team is focused on enhancing enterprise technology across various sectors. The Technology Resilience Manager will lead engagements to ensure operational stability and resilience for clients, while managing teams and developing innovative risk management solutions.

AccountingConsultingFinancial ServicesLegalProfessional ServicesRisk Management
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Responsibilities

Provide service excellence by identifying key client business issues
Determine and anticipate client needs by supplementing the standard services with innovative approaches and continuous risk management
Work closely with Account leadership
Define recommendations for the client in the context of the overall engagement
Implement and oversee the quality of deliverables by effectively managing the team and day-to-day relationships to ensure exceptional performance
Participate in the development, pricing, and presentation of proposals
Manage, mentor, and develop team members
Advise in transforming traditional disaster recovery (DR) solutions to secure, agile, scalable, always-on, technically resilient solutions across on-prem and cloud environments
Assess, design, and implement resilient architectures for clients across a diverse set of technologies including cloud, big data, risk sensing, and advanced security technologies
Working knowledge of current technologies (cyber security, servers and virtual systems, networking, storage, database administration, backup and recovery, cyber vaulting, software development lifecycle, replication strategies), and how these technologies are optimized in an effective enterprise architecture strategy
Advise clients in designing and implementing cyber resilience strategies including requirements gathering, tool selection, implementation, testing, and operationalization
Advise clients in implementing innovative risk management organizations and processes which drive resilience across the enterprise
Support response and recovery activities for high profile technology disruptions including cyberattacks, natural disasters, man-made disasters, and other crises scenarios
Engage in wargaming, technology transformation, resilience assessment, resilient design, impact analysis, risk analysis, service continuity, plan documentation, and testing and automation of failover activities
Build and nurture strong client relationships and participate in proposal development efforts
Lead engagement planning, economics, and billing and identify opportunities to improve engagement profitability
Demonstrate a general knowledge of market trends and competitor activities and assist in retention of professionals

Qualification

ServiceNow applicationsDisaster recovery solutionsCyber resilience strategiesCloud technologiesApplication Development LifecycleData backup & replicationBusiness continuityProject managementClient relationship managementRisk managementTechnical architectureData center operationsTeam leadershipSoft skills

Required

8+ years of technology related project experience
4 years experience with ServiceNow applications and modules
4 years' experience project management and / or team lead
Ability to travel up to 25%, on average, based on the work you do and the clients and industries/sectors you serve
4 years' experience in all phases of the Application Development Lifecycle
Bachelors Degree or equivalent experience
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
8+ years of experience with large enterprise resilience and recovery solutions
Previous experience with data backup & replication services such as tape-based and storage array backup, synchronous and asynchronous replication, SAN or database replication, and snapshot journaling
Previous experience with recovery in virtualized environments including Cloud technologies, Wintel and Unix/Linux Infrastructure IT environments, software defined networks and Wide Area Network (WAN) principles
Experience with infrastructure or application architecture and working with on-premise and cloud technology environments
Experience conducting disaster recovery, cyber recovery, business continuity, incident response, or cyber wargaming exercises
Experience directing disaster recovery, cyber recovery, cyber incident response/recovery, or business continuity (BC) program activities
Willingness to travel up to 80%
BA/BS in information technology or related field or significant industry work experience

Preferred

Certified ServiceNow System Administrator
An advanced degree in the area of specialization
Certified ITIL Administrator
Experience with Cloud technologies such as Amazon Web Services (AWS), Microsoft Azure, or similar
Experience with big data analytics such as Splunk, Teradata, Hadoop
Experience in DevOps organizations
Experience with advanced network designs such as zero trust networks
Experience with backup & recovery or data protection technologies (e.g., Dell, Rubrik, Commvault, Cohesity, etc.)
Working knowledge of data center operations, data center facilities management and infrastructure
Prior experience designing and implementing large scale solutions or leading systems/data center migrations is preferred
Experience in Disaster Recovery as a Service (DRaaS)
Masters Degree and/or Relevant certifications: CBCP, MBCP, ABCI, MBCI, FBCI, ITIL, PMP, or Certified Data Recovery Professional (CDRP)

Benefits

Discretionary annual incentive program

Company

Deloitte

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Deloitte is a business consulting company that offers audit, consulting, financial advisory, and tax services.

Funding

Current Stage
Late Stage

Leadership Team

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Anne Muraya
Chief Executive Officer - East Africa
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Joe Ucuzoglu
Global Chief Executive Officer
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Company data provided by crunchbase