Hilton · 16 hours ago
Senior Analyst, Hilton Honors B2B
Addison, TX
Full-time
Hybrid
Mid, Senior Level
3+ years expHilton is a leading global hospitality company known for its award-winning workplace culture. As a Senior Analyst on the Hilton Honors team, you will support B2B loyalty programs, analyze performance data, and collaborate with cross-functional teams to optimize program effectiveness and drive strategic opportunities.
HospitalityLeisureResorts
Responsibilities
Analyze and Translate B2B Loyalty Performance: You will analyze performance across B2B loyalty programs, translating data into clear insights that support program optimization and identification of strategic opportunities across the corporate, commercial, and GM&E space. You will develop executive-ready materials such as presentations and one-pagers that communicate performance, insights, and the 'so what' to support leadership discussions
Execute and Optimize B2B Loyalty Programs: You will support the day-to-day management and performance of live B2B loyalty programs, including B2B Fast Tracks, B2B Status Match, Elite Relationship program, and Event Planner program. This includes monitoring results, tracking key metrics, identifying risks and opportunities, maintaining accurate documentation, supporting ongoing enhancements and periodic program launches
Partner and Enable Stakeholder Relationships: You will partner closely with the Hilton Worldwide Sales organization and cross-functional partners to support B2B loyalty programs. You will help manage inbound requests, communicate program performance and considerations, and ensure cross functional partners are equipped with context needed to drive effective execution
Performance Reporting & Insights: You will partner closely with Loyalty Analytics in the development and maintenance of performance reporting across B2B loyalty programs, helping to surface trends, insights, and opportunities that will inform program optimization and leadership decision-making
Program Performance, Management and Optimization: You will support performance tracking, optimization and operational excellence for key B2B loyalty programs, helping identify opportunities to improve effectiveness, streamline processes, enhance documentation, and recommend scalable approaches
Sales Enablement: You will partner closely with marketing to advance sales enablement efforts by helping maintain clear documentation such as performance summaries and FAQs to ensure HWS sales teams have accurate and timely information to support customer conversations
Supporting Strategic Opportunity Scoping: You will support in the identification and scoping of strategic opportunities in the B2B space through analysis and research
Qualification
Required
Three (3) years of experience in analytics, strategy, marketing, loyalty, consulting or related field
Experience using MS excel (can maintain complex spreadsheets) to translate data into meaningful insights and validate data while delivering accurate, high-quality work
Experience using PowerPoint to translate data into well-structured executive-ready deliverables
Experience supporting cross-functional initiatives and working in a matrixed organization
Project management experience
Hybrid schedule in McLean, VA or Dallas, TX (3 days per week in office)
Preferred
BS/BA bachelor's in business, marketing, advertising, or a related field
Understanding of or interest in customer loyalty programs
Familiarity with the B2B space, including working with Sales or Commercial teams
Experience working within MicroStrategy and/or Airtable
Benefits
Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Paid parental leave for eligible Team Members, including partners and adoptive parents
Mental health resources including free counseling through our Employee Assistance Program
Paid Time Off (PTO)
Company
Hilton
Hilton is a hospitality company, owns luxury and full-service hotels and resorts, and focused-service hotels.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.5BKey Investors
Pershing Square Capital ManagementHNA Group
2025-12-01Post Ipo Debt· $1B
2025-07-01Post Ipo Debt· $1B
2024-09-05Post Ipo Debt· $1B
Leadership Team
Christopher Nassetta
President and CEO
Kevin Jacobs
Chief Financial Officer
Recent News
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2026-01-20
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