Marcus Hotels & Resorts · 1 day ago
Director of Sales & Marketing
Marcus Hotels & Resorts is seeking a Director of Sales & Marketing for the AC Hotel by Marriott Chicago Downtown, a key leadership position overseeing revenue-generating initiatives and marketing efforts. The role involves setting strategic direction for sales and marketing while leading a high-performing team to maximize occupancy and revenue.
Business DevelopmentHospitalityHotel
Responsibilities
Lead, coach, and develop the Sales, Banquets, and Event Services teams to achieve revenue and performance goals
Oversee market segmentation, account strategy, and contract approvals in alignment with hotel and brand standards
Drive proactive sales strategies across corporate, group, leisure, and banquet segments to maximize revenue
Cultivate strong client relationships through networking, site visits, and account management to generate repeat business
Partner with Revenue Management to optimize pricing, inventory, and distribution strategies
Collaborate with Marriott marketing and PR teams to enhance brand visibility through campaigns, events, and digital initiatives
Oversee sales materials, social media, and promotional efforts consistent with AC Hotels’ brand aesthetic
Analyze market trends, forecasts, and performance reports to adjust strategies and ensure department profitability using Delphi, ProfitSword and other Marriott reporting tools
Partner with operations to ensure seamless execution of group and banquet events and maintain forecast accuracy
Represent the hotel within the community and industry associations to strengthen partnerships and market presence and other duties as assigned
Qualification
Required
Minimum 5 years progressive hotel sales leadership experience, including 2+ years at the Director level (preferably in an upscale or lifestyle brand)
Proven track record of achieving or exceeding revenue goals across multiple market segments
Motivated self-starter with a focus on customer loyalty and identifying new business opportunities
Strong business acumen with the ability to analyze data, interpret trends, and make strategic financial decisions
Exceptional communication, presentation, prospecting, and negotiation skills
Strong leadership abilities, including team motivation, emotional intelligence, and performance management
Knowledge of digital marketing, social media, and brand positioning within the lifestyle hotel segment
Ability to travel locally and regionally to represent the hotel and attend key industry events and flexibility to work varying schedules, including weekends and evenings, based on business demands
Preferred
Experience with Marriott International systems (Delphi, ProfitSword, CI/TY, MARSHA, OneSource) strongly preferred
Benefits
Eligible for customary Executive Committee perks and annual Executive Committee bonus
Room discounts at Marcus Hotels & Resorts and Marriott worldwide locations
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Free parking
“Two for one” movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another
Paid time off
Flexible scheduling
Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
And more!
Company
Marcus Hotels & Resorts
Marcus Hotels & Resorts provides hospitality management, business planning development, investment, acquisition and renovation services.
Funding
Current Stage
Late StageRecent News
2025-11-07
BizTimes Milwaukee
2025-09-18
MarketScreener
2025-09-17
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