Genesys · 1 hour ago
Senior Manager, Quote-to-Cash Systems (Salesforce Revenue Cloud)
United States
Full-time
Remote
Senior Level, Lead/Staff, Director/Executive
$136K/yr - $239K/yr
12+ years expGenesys is a company that empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. They are seeking a Quote-to-Cash technology leader to own the strategy and execution of their Salesforce Revenue Cloud ecosystem, ensuring high-quality system capabilities across the monetization lifecycle.
Artificial Intelligence (AI)Cloud ComputingSaaSSoftware
Responsibilities
Drive the Quote-to-Cash systems strategy and roadmap, with primary accountability for Salesforce Revenue Cloud (CPQ, Contracts, Orders, Amendments, Renewals), aligned to enterprise Billing and Revenue objectives
Lead the design, configuration, and optimization of end-to-end Q2C capabilities, supporting complex SaaS, subscription, usage-based, and hybrid commercial models
Serve as the subject matter expert and escalation point for complex deal structures, lifecycle events, and downstream billing and revenue impacts
Drive predictable, high-quality delivery through agile, product-centric execution, ensuring scalability, performance, and system integrity
Partner closely with Sales, Revenue Operations, Finance, Product, and Legal to align commercial strategy, operational processes, and system capabilities
Ensure clean handoffs and data integrity across integrated platforms, including Salesforce, Billing (e.g., Zuora), ERP, and data ecosystems
Lead and mentor a high-performing global team of product owners, analysts, and delivery resources with clear ownership and operating rigor
Establish governance, controls, and KPIs to monitor quote accuracy, order quality, revenue readiness, compliance (ITGC/SOX/ASC 606), and leakage prevention
Manage technology partners and system integrators to ensure cost-effective, predictable delivery and adherence to Genesys architecture and quality standards
Qualification
Required
12–15+ years of experience delivering enterprise business systems, with deep expertise in Quote-to-Cash and SaaS monetization
Hands-on and architectural mastery of Salesforce Revenue Cloud / CPQ, supporting complex deal structures, lifecycle events, and usage-based pricing models
Experience integrating Salesforce with Billing platforms (e.g., Zuora), ERP, and data warehouses
Proven ability to design scalable business processes, system architectures, and multi-year roadmaps in complex, global environments
Strong track record of leading large, cross-functional, enterprise initiatives, including ownership of delivery, quality, and outcomes
Exceptional stakeholder communication and influence skills, with experience partnering across Sales, Finance, Product, and IT leadership
Demonstrated leadership in building and scaling high-performing teams, managing priorities in fast-paced, high-ambiguity environments
Preferred
Experience in global, multi-currency, multi-entity environments
Experience integrating with AWS and Workday Financials
Master's degree in Computer Science, Engineering, or MBA preferred
Benefits
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Company
Genesys
Genesys enables organizations to orchestrate the best AI-powered experiences to drive customer loyalty and growth.
5001-10000 employees
H1B Sponsorship
Genesys has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$2.98BKey Investors
Salesforce VenturesPermira
2025-07-31Corporate Round· $1.5B
2021-12-06Private Equity· $580M
2016-07-22Private Equity· $900M
Leadership Team
Tony Bates
Chairman and CEO
Brian Swartz
Chief Financial Officer
Recent News
2026-01-08
2025-12-30
2025-12-27
Company data provided by crunchbase