Senior Deployment Engineer (United States) jobs in United States
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Karat · 1 day ago

Senior Deployment Engineer (United States)

Karat is the world's largest interviewing company, transforming organizations by providing a robust system for technical leaders to optimize their hiring processes. As a Senior Deployment Engineer, you will serve as a strategic technical bridge between Karat and its clients, ensuring they maximize the value from Karat's interview platform through technical consultation and performance analysis.

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Responsibilities

Serve as the principal technical advisor to enterprise clients, establishing yourself as the authoritative voice on Karat's solutions and building high-level trust relationships
Partner with Software Engineers globally to thoroughly analyze their hiring processes and performance requirements; ensure precise solution alignment and Karat product delivery as the lead technical expert in Customer Operations and GTM
Work strategically with the Company's GTM team throughout the entire customer lifecycle, including:
Presenting Karat's technical solution to prospects as the subject matter expert
Architecting and implementing the initial Karat interview framework for each new enterprise client
Conducting regular strategic reviews with customers to ensure alignment with business objectives and optimal performance
Designing and delivering executive-level training sessions for client stakeholders
Analyze complex performance data and calibrate assessment metrics in collaboration with Karat’s Content and Data teams; translate findings into actionable strategic recommendations that strengthen client partnerships
Drive continuous improvement of the Customer Operations and GTM teams' internal processes by identifying innovative opportunities to deliver additional value to our enterprise clients

Qualification

Technical account managementClient success engineeringSaaS implementationSQLClient-facing experienceStrategic advisor skillsBuilding rapportData analysisPresentation skills

Required

7+ years of professional work experience in one of the following: Strategic technical account management, client success engineering, or solutions/deployment engineering, OR; SaaS/technical/financial services consulting with a focus on technical implementation
Demonstrated success as a strategic advisor during client onboarding; able to build trusted rapport, make thoughtful recommendations, and guide clients through complex implementation processes
Experience directly engaging with C-Suite executives in a client-facing capacity
Strong working knowledge of SQL
Client-facing experience with technical customers required
This position is only available to candidates residing in the following U.S. states: CO, CT, Washington, D.C., FL, GA, IL, KS, MA, MD, MO, NC, PA, RI, SC, TX, and VA. While our team operates 100% remotely, we are currently limiting hiring to these specific locations. Applications from other states will not be considered at this time
Immigration sponsorship is not available

Benefits

Employer-sponsored healthcare (100% premium coverage for employees and 75% premium coverage for eligible dependents)
Medical (Regence PPO and HDHP available)
HSA employer contribution for those enrolled in the HDHP medical plan
Dental and Vision (Guardian)
100% employer-paid Short-Term Disability, Long-Term Disability, and Standard Life Insurance
Optional Life Insurance available
Flexible Savings Account (Healthcare)
401(k) match of 4%
Vacation: flexible policy for salaried employees and three (3) work weeks available for hourly employees per year
Wellness (Sick & Mental Health): three (3) work weeks available per year
Karat ‘No Questions Asked’ Leave: one (1) work week per calendar year
U.S. Parental Leave: 24 weeks
16 weeks: full-out, full pay
8 weeks: “Karat Phase-Back” 20 hours per week, full pay
U.S. Holiday Schedule available: 10 days
Karat Summer Break: 5 days - July
Karat Winter Break: 5 days - December

Company

Karat develops an interviewing cloud platform to solve the shortage of software engineers.

Funding

Current Stage
Growth Stage
Total Funding
$169.1M
Key Investors
Serena WilliamsTiger Global ManagementNorwest
2022-04-19Series Unknown
2021-10-13Series C· $110M
2020-10-31Series Unknown· $17.5M

Leadership Team

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Mohit Bhende
Co-Founder & CEO
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Jeffrey Spector
Co-Founder and President
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Company data provided by crunchbase