Manhattan Associates · 4 hours ago
Manager, Change Management
Atlanta, GA
Full-time
Hybrid
Mid, Senior Level
5+ years expManhattan Associates is a leading company in supply chain commerce technology that connects billions of people to consumer choices. The role involves leading complex organizational change management initiatives, ensuring successful adoption of new processes and technologies, and managing client relationships.
Software
Responsibilities
Partner with sales team and engagement directors to lead sales pitches and articulate the value of change management and training services
Seek out engagement opportunities with clients who stand to benefit from OCM and end user training
Strengthen the knowledge base of engagement directors and project managers in the Services organization, enabling them to effectively articulate and advocate for the value of our solutions to clients
Build and maintain strong client relationships, serving as a trusted advisor and identifying opportunities for expanded services
Negotiate scope and manage change requests through formal processes to prevent scope creep
Define project scope, objectives, and success criteria in collaboration with internal and external stakeholders for change management and end user training delivery within the scope of software implementation
Develop and manage detailed project plans, timelines, budgets, and resource allocations
Oversee execution of all project phases, ensuring deliverables meet quality standards and contractual commitments
Maintain projects, opportunities, and assignments in Salesforce
Design and implement change management strategies that align with unique client goals and organizational priorities
Integrate change activities into project plans to drive readiness and minimize resistance
Monitor adoption metrics and adjust strategies to ensure successful outcomes
Lead and mentor a team of change management consultants who develop training materials and serve as primary client contacts
Provide strategic direction, remove barriers, and ensure alignment with project objectives and organizational standards
Foster accountability and collaboration using tools such as Asana for visibility and progress tracking
Serve as the senior escalation point for client stakeholders, ensuring transparency and trust throughout the change process
Guide communication strategies and support the team in managing client expectations effectively
Identify potential risks and develop mitigation strategies to protect project timelines and deliverables
Proactively resolve issues to maintain project momentum and client satisfaction
Qualification
Required
Bachelor's Degree in education, technical or supply chain field
5 or more years of experience in consulting services setting, education/training, change management, project implementation, supply chain or equivalent demonstrable skills
25%-50% travel required
Preferred
Proficient with Manhattan products and other software, including WMOS (Open Systems), WMiS (iSeries), SCALE, TMS, Use of VMWare, and all Microsoft applications
Company
Manhattan Associates
Manhattan Associates is a producer of supply chain omni-channel products.
1001-5000 employees
H1B Sponsorship
Manhattan Associates has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (94)
2024 (92)
2023 (118)
2022 (133)
2021 (140)
2020 (104)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-04-23IPO
Leadership Team
Eric Clark
President and CEO
Sanjeev Siotia
Executive Vice President, CTO
Recent News
2026-01-13
2026-01-13
2026-01-11
Company data provided by crunchbase