Housing Works · 9 hours ago
Program Manager
New York, United States
Full-time
Onsite
Mid, Senior Level
$28/hr - $31.25/hrHousing Works is a nonprofit organization committed to fighting for funding and legislation for people living with HIV/AIDS. The Program Manager is responsible for overseeing service delivery to clients within the CCR program, managing day-to-day operations, and supervising staff while collaborating with a multidisciplinary care team.
CommunitiesNon ProfitSocial
Responsibilities
Responsible for monitoring the service-based aspects of the contract
Provide supervision to the department staff, including Navigators and Outreach Workers
Reviews/approves assessments, reassessments, care plans, PCSMs, self-management assessments, and case conferences
Monitors programs’ enrollment and discharge trends to ensure retention and quality
Maintains staff scheduling to ensure adequate program coverage at all times
Collaborate with key stakeholders at each site, including leadership clinic staff, program staff to ensure effective communication and service delivery
Ensure all client records are maintained in accordance with all state and federal laws, rules and regulations
Participates in the development and execution of Quality Improvement Initiatives in collaboration with the department and QI Team
Ensure high-quality client experience by ensuring all client care is coordinated across Housing Works programs and addressing client issues and barriers to care as necessary
Other duties that support programmatic goals as needed
Participation in Housing Works supported advocacy events
Qualification
Required
College degree required
Experience with program management
Knowledge and experience with the dually diagnosed community of HIV/AIDS and mental illness
Knowledge and experience with state and local policies of NYC affecting persons living with mental illness, HIV/AIDS
Some Experience in program planning and program operations
Experience working with homeless populations and active substance users
Ability to supervise, manage and provide leadership to all staff members and trainees
Demonstrated ability to work effectively independently, manage a team, and collaborate across departments, required
Excellent written and verbal communication skills, required
Strong managerial skills including communication, motivating employees, problem solving, and progressive discipline
Commitment to maintaining the highest levels of confidentiality
Demonstrated ability to build the trust and respect of patients, staff, colleagues, external contacts, and other Housing Works members
Sensitivity to needs of culturally and linguistically diverse patient and employee population
Demonstrated ability to meet or exceed the Service Excellence Standards of Housing Works
Willingness and ability to work some evenings and weekends, as needed
Demonstrated ability to utilize electronic medical records (EMRs)
Benefits
We have three comprehensive healthcare plans to choose from based on your priorities and budget.
Housing Works covers most of the plan; you pay a portion, based on your salary.
Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
We offer employees an educational benefit.
This money is available for tuition loan reimbursement, tuition costs, and text books.
Company
Housing Works
Housing Works is a healing community of people living with and affected by HIV/AIDS.
Founded in 1990
501-1000 employees
H1B Sponsorship
Housing Works has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$0.3MKey Investors
Empire Blue Cross Blue Shield
2023-12-01Grant· $0.3M
Leadership Team
Charles King
CEO
Andrew Greene
Chief Operating Officer
Recent News
2025-09-20
Company data provided by crunchbase