TruBlue Home Service Ally · 2 days ago
Office Administrator/Social Media Manager
United States
Full-time
Remote
Mid LevelTruBlue Home Service Ally is dedicated to providing premium handyman services with bonded and insured technicians, focused on helping people maintain their homes. They are searching for an experienced Office Administrator/Social Media Manager to manage communications, scheduling, and assist with social media accounts.
Individual & Family Services
Responsibilities
Maintain communication with customers via our office phone system, texting, and emails
Schedule meetings with potential customers for our estimators
Schedule approved jobs according to staffing availability
Maintain inventory of all literature and marketing materials used by TruBlue
Relay any communications between clients, staff, and management
Track hours worked by employees per job
Track purchases made for each job
Assist the manager with sending out invoices when the projects are complete
Assist estimators with material location and pricing
Help maintain our social media accounts and email communication with our prospects
Qualification
Required
Maintain communication with customers via our office phone system, texting, and emails
Schedule meetings with potential customers for our estimators
Schedule approved jobs according to staffing availability
Maintain inventory of all literature and marketing materials used by TruBlue
Relay any communications between clients, staff, and management
Track hours worked by employees per job
Track purchases made for each job
Assist the manager with sending out invoices when the projects are complete
Assist estimators with material location and pricing
Help maintain our social media accounts and email communication with our prospects
Excellent computer skills, including Excel, Word, and CRM platforms
Excellent social media knowledge including Facebook, Nextdoor, etc
Strong work ethic and take pride in your work
Expert in customer satisfaction – treat people with respect and expect it in return
Ability to communicate with clients with diverse socioeconomic status and age differences
Ability to work with a diverse team of employees
Ability to set an efficient schedule for a growing number of crew members
Ability to adjust to interruptions, (ie. last minute cancellations, call-offs, illnesses, etc.)
Have a basic knowledge of business principles including profitability and efficiency
Benefits
Regular Work Hours
Flexible Scheduling
401K
6 paid holidays
Paid vacations
TruBlue t-shirts, polos, and other company gear
Strong Office Support
Company
TruBlue Home Service Ally
At TruBlue, we believe there are more important things to worry about than broken doorknobs or overgrown flower gardens.
Founded in 2011
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase