Director, Technical Operations jobs in United States
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Agility Robotics · 3 hours ago

Director, Technical Operations

Agility Robotics is a pioneer in robotics, known for its innovative product, Digit, designed for workplaces. They are seeking a strategic and hands-on Director of Technical Operations to manage Quality, Compliance, Technical Documentation, and Fleet Management, ensuring technology meets high standards and operates efficiently in the field.

Industrial EngineeringMechanical EngineeringRobotics
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Work & Life Balance
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Responsibilities

Design, implement, and maintain a robust Quality Management System (e.g., ISO 9001) that scales with the company
Ensure all products and operations meet federal, state, and local regulations while also complying with ISO standards
Lead internal and external audits to ensure continuous adherence to safety and quality protocols
Drive Partner Level Quality to ensure upstream conformance throughout the product supply chain
Oversee Engineering Changes (ECO/MCO) across hardware components and firmware updates within the product set
Develop and version technical documentation tied to product definition within the business’s PLM (Product Lifecycle Management) system
Develop, Implement, and Measure all operational processes as it relates to fleet assets both internally within Agility facilities and externally, at customer sites
Manage the end-to-end lifecycle of robotic units from demand signal to allocation and then deployment of the asset
Manage the Robot Fleet from a Fixed Asset perspective ensuring physical traceability of assets
Establish 'field-to-engineering' feedback loops to ensure quality issues in the fleet are addressed in future product iterations
Build and mentor a multidisciplinary team of quality engineers, technical writers, and fleet analysts/coordinators
Manage the departmental budget for Quality, Compliance and Fleet Operations

Qualification

Quality Management System (QMS)Regulatory OversightFleet ManagementData-driven Decision MakingTechnical DocumentationAnalytical SkillsTeam LeadershipCross-Functional CollaborationCommunication

Required

Bachelor's degree in Engineering, Operations, or a related technical field
10+ years in technical leadership roles, with a proven track record in Compliance, Quality Engineering, and Fleet Management
Deep understanding of QMS frameworks (ISO, Six Sigma, Lean) and fleet management software (Telematics, ERP)
Exceptional ability to translate complex technical concepts into clear documentation for diverse audiences
Strong data-driven decision-making skills to manage fleet metrics and cost-of-quality analyses

Preferred

Master's degree in Engineering, Operations, or a related technical field

Benefits

401(k) Plan: Includes a 6% company match.
Equity: Company stock options.
Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
Benefit Start Date: Eligible for benefits on your first day of employment.
Well-Being Support: Employee Assistance Program (EAP).
Flexible, unlimited PTO and 10 company holidays, including a winter shutdown.
10 vacation days, paid sick leave, and 10 company holidays, including a winter shutdown, annually.
Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
Generous paid parental leave programs.
A culture that supports flexible work arrangements.
Professional development and tuition reimbursement programs.
Relocation Assistance: Provided for eligible roles.

Company

Agility Robotics

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Agility Robotics builds an efficient, agile, and robust legged platforms for real world applications.

Funding

Current Stage
Growth Stage
Total Funding
$178.79M
Key Investors
NVenturesSchaeffler GroupPlayground Global
2025-09-10Series C
2024-11-13Corporate Round
2022-04-22Series B· $150M

Leadership Team

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Peggy Johnson
Chief Executive Officer
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Jonathan Hurst
Co-Founder and Chief Robot Officer
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Company data provided by crunchbase