Director of UX, Upmarket jobs in United States
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HubSpot · 20 hours ago

Director of UX, Upmarket

HubSpot is searching for a strategic and empathetic design leader to join their User Experience organization and drive the vision for their Upmarket segment. The Director of UX for Upmarket will lead a talented team of designers to create intuitive and scalable solutions that enhance the customer experience for larger businesses.

AnalyticsCopywritingMarketingSaaSSocial Media
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Lead and scale a team of experienced product designers (and researcher) responsible for end-to-end experience design across the Upmarket product area
Shape the UX strategy for the Upmarket customer journey — balancing enterprise-grade needs with HubSpot’s hallmark simplicity
Partner cross-functionally with Product, Engineering, and Research to define objectives, prioritize opportunities, and drive clarity from complexity
Evolve our admin experience and other key surfaces that support enterprise-level governance, access management, data privacy, and multi-user collaboration
Champion design quality and craft — coaching designers to deliver consumer-grade experiences while solving enterprise-scale problems
Establish systems and frameworks that help teams work efficiently across multiple product lines and customer contexts
Build team health and culture, ensuring a strong sense of belonging, purpose, and professional growth across distributed teams (US East Coast + EMEA)
Represent the customer in strategic discussions and help influence executive decisions with clear storytelling and design insight

Qualification

B2B SaaS experienceDesign leadershipUser experience strategyInformation architectureTechnical fluencyCoaching designersEmpathyCreativityCollaboration

Required

Experience managing design managers, senior ICs and user researchers
Experience leading design in B2B SaaS, ideally within commerce, platform, or administrative systems for mid-market to enterprise customers
Fluency in platform design and information architecture, able to connect systems thinking with human-centered execution
Strong strategic acumen — able to balance long-term vision with near-term delivery and business outcomes
Technical fluency — comfortable working in complex technical domains, collaborating closely with engineers, and understanding platform constraints
Track record of coaching high-performing designers to elevate craft, clarity, and impact
Ability to thrive in ambiguity, bringing structure to complex problems while maintaining empathy and creativity

Benefits

Participate in HubSpot’s equity plan to receive restricted stock units (RSUs)
Eligible for overtime pay

Company

HubSpot develops cloud-based, inbound marketing software that allows businesses to transform the way that they market online.

H1B Sponsorship

HubSpot has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (148)
2024 (125)
2023 (101)
2022 (107)
2021 (43)
2020 (33)

Funding

Current Stage
Public Company
Total Funding
$100.5M
Key Investors
Scale Venture PartnersMatrixGeneral Catalyst
2014-10-10IPO
2012-11-05Series E· $35M
2011-03-08Series D· $32M

Leadership Team

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Yamini Rangan
Chief Executive Officer
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Dharmesh Shah
Founder and CTO
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Company data provided by crunchbase