TEKsystems · 3 hours ago
Epic Training Supervisor
United States
Contract
Remote
Senior Level
$75/hr - $85/hrTEKsystems is a leading provider of business and technology services, seeking an experienced Epic Training Supervisor to modernize and elevate their Epic & IT training program. This role involves supervising a team of training specialists, redesigning training delivery, and ensuring alignment with clinical workflows and organizational standards.
Information Technology
Responsibilities
Supervise, mentor, and develop a team of Epic/IT Trainers, providing ongoing coaching and performance management
Evaluate team skill sets and recommend changes to optimize resource alignment
Maintain strong communication channels, lead team meetings, and set performance expectations
Redesign initial and ongoing training models for providers, nurses, ambulatory staff, and Community Connect partners
Introduce more interactive, asynchronous, and workflow-based learning leveraging tools such as Articulate and Camtasia
Ensure training materials and course content stay accurate, updated, and aligned to organizational standards and foundation build
Oversee Epic curriculum development, delivery, test-outs, and upgrade training
Support Workday-based course registration and learning workflows for internal and external learners
Participate in training evaluations and observe training sessions to assess quality and identify improvements
Support the launches of multiple Epic modules (Beaker, Cupid, Research, Gallery, Willow Ambulatory, Lumens, etc.)
Coordinate training readiness for upgrades, go-lives, and new Community Connect affiliates
Lead change management efforts to shift training culture and adopt new best practices
Partner with Clinical Education, operations, informatics, and project teams to incorporate workflows and clinical best practices into training curriculums
Participate in Epic and Workday workgroups and liaise with stakeholders (e.g., analysts, operational departments)
Qualification
Required
Experience in supervising, mentoring, and developing a team of Epic/IT Trainers
Ability to evaluate team skill sets and recommend changes to optimize resource alignment
Strong communication skills to maintain communication channels and lead team meetings
Experience in redesigning training models for providers, nurses, ambulatory staff, and Community Connect partners
Proficiency in creating interactive, asynchronous, and workflow-based learning using tools such as Articulate and Camtasia
Ability to ensure training materials and course content are accurate, updated, and aligned to organizational standards
Experience in overseeing Epic curriculum development, delivery, test-outs, and upgrade training
Support for Workday-based course registration and learning workflows for internal and external learners
Participation in training evaluations and observation of training sessions to assess quality and identify improvements
Experience in supporting the launches of multiple Epic modules
Coordination of training readiness for upgrades, go-lives, and new Community Connect affiliates
Leadership in change management efforts to shift training culture and adopt new best practices
Collaboration with Clinical Education, operations, informatics, and project teams to incorporate workflows and clinical best practices into training curriculums
Participation in Epic and Workday workgroups and liaising with stakeholders
Preferred
Experience with Articulate 360
Experience with Camtasia
Experience with Workday Learning modules
Experience in the creation of e-learning, videos, workflows, and assessments
Experience with upcoming Epic modules such as Beaker, Cupid, Lumens, Willow Ambulatory, Research, Behavioral Health, and Gallery
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
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