Steelcase · 2 hours ago
Sales Services Project Specialist
Winston-Salem, NC
Full-time
Hybrid
Senior Level
5+ years expSteelcase is a global design and thought leader in the world of work, and they are seeking a Sales Services Project Specialist to enhance customer experience by managing key accounts and daily operations. This role involves coordinating bid proposals, supporting sales efforts, and providing high-level customer service to ensure seamless order management.
FurnitureManufacturingRetail
Responsibilities
Coordinating bid proposal efforts by aligning internal resources to ensure timely and accurate submissions, driving increased Ancillary sales opportunities
Supporting Sales and Dealers with daily product quotes, bid/proposal assistance, and “Flip the Spec” opportunities, ensuring smooth pre-sell engagement for key accounts and projects
Managing pre-sell readiness by reviewing textiles, pricing, and special quotes, and maintaining active communication through calls, emails, and forecast reviews
Overseeing order management for key accounts and Portfolio Dealers, ensuring pre-sell commitments are met and supporting order clarifications, acknowledgments, and workflow changes
Providing concierge-level support to field sales, streamlining complex processes, and offering feedback to Marketing, Sales, and IT for continuous improvement
Contributing to team leadership and development, including time/attendance tracking, training, performance reviews, and active participation in business improvement initiatives
Qualification
Required
5+ years of experience in customer service and/or sales support
Excellent communication skills, both oral and written
Ability to handle multiple projects, tasks and deadlines simultaneously
Preferred
Associate's degree or higher
Prior leadership experience (doesn't have to be formal)
Experience in the furniture industry
Benefits
Offering competitive wages and benefits, that support your life both in and out of work.
Providing a flexible hybrid work schedule, meaning we expect the office to be your primary place of work, balanced with choice and control.
Creating continuous learning opportunities to help you grow and upskill.
Fostering a culture of inclusion where employees feel seen, heard and valued — and living it out every day.
Empowering you to make a meaningful impact on people and the planet through your work and Steelcase’s ongoing commitment.
Company
Steelcase
Steelcase is the global company that manufactures furniture, interior architecture, and technology products and services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-08-04Acquired
1998-02-18IPO
Leadership Team
Gale Moutrey
Global VP | Brand Experience + Workplace Innovation
Robert Krestakos
VP Global Operations
Recent News
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