Boston Public Health Commission · 4 hours ago
Senior Quality Improvement Manager - Ryan White Services Division, Infectious Disease Bureau
Boston, MA
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $85K/yr
5+ years expBoston Public Health Commission (BPHC) is committed to promoting health and well-being for all Boston residents, particularly those affected by systemic inequities. The Senior Quality Improvement Manager will oversee the coordination of quality management initiatives for the Ryan White Services Division, ensuring high-quality care for people living with HIV through performance measurement and quality improvement efforts.
EducationFitnessHealth CareNon Profit
Responsibilities
Oversees the development, implementation, and evaluation of the Ryan White Clinical and EHE Quality Management Plans, annual workplans, and program activities that are aligned with programmatic goals and objectives, including performance and program evaluation measures utilizing a racially just and equitable framework
Collaborates with others in the IDB to develop epidemiologic data to assess local HIV epidemiology, monitor the spectrum of HIV related illnesses, and trends in the local epidemic
Oversees the development and integration of QI competencies for RWSD staff
Supervises CQM staff
Responsible for development of data management protocols and oversight of data management systems in collaboration with the Data Manager
Oversees all data reporting and dissemination efforts for the Boston EMA, including evaluating the validity of all data and ensuring data is presented in a trauma-informed and appropriate manner
Review program performance in relation to benchmarks, and short and long-term outcomes to drive performance improvement initiatives
Utilize available demographic, clinical and health care data to develop strategies for improvements to medical care including vital health related supportive services to achieve appropriate access and adherence with HIV medical care
Develop training protocols and plans to promote a culture of continuous quality improvement across the Boston EMA
Performs any other program related duties or special projects as directed by Ryan White Services Division Director
Prepares, submits, and presents data reports to program funders or as requested
Working to help BPHC advance as an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy
Promote health equity, inclusion and diversity within the BPHC, department and community
Knowledge of or willingness to learn about the role of public health in addressing racism, the social determinants of health, and inequities in health outcomes as well as strategies to advance racial justice and health equity
Perform other duties as needed
Qualification
Required
Master's Degree in Public Health, Health Policy Administration, or a related discipline, such as sociology, organizational psychology, public health nursing, or health communications required; OR BA/BS plus 5 years of equivalent experience in public health program coordination, management and/or community organizing
Excellent interpersonal, organizational, oral and written communication skills and able to provide instruction to non-technical researchers and staff in a trauma-informed manner
Demonstrated experience/training in quality improvement required
Ability to work as part of and manage a diverse team and support staff wellness and strong work/life balance
Manage competing priorities, and meet deadlines as required
Experience managing and interpreting data
Knowledge and experience in coalition building, community organizing, health education & health promotion strategies
Strong facilitation skills and experience developing plans for training of diverse stakeholders via virtual platforms and in-person
Knowledge and experience in program planning and evaluation that engages multiple stakeholders and centers People Living with HIV (PLWH) strongly encouraged
Advanced knowledge & experience with Microsoft Office products, including Excel with the ability to analyze and interpret data
Demonstrated cultural competence with and responsiveness to diverse ethnic, cultural, and socio-economic groups
Preferred
Prior supervisory experience preferred
Understanding of principles of equitable evaluation preferred
Company
Boston Public Health Commission
Boston Public Health Commission is dedicated toward improving and maintaining the health of people in the Boston area.
1001-5000 employees
H1B Sponsorship
Boston Public Health Commission has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (5)
2022 (1)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Brianna Richardson, CHES
Partnership for Vaccine Equity (PAVE) Intern
Kevin M. Simon, MD, MPH
Chief Behavioral Health Officer
Recent News
City of Boston
2025-08-30
2025-05-29
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