Loan Operations Coordinator (Entry Level) jobs in United States
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GoodLeap · 4 hours ago

Loan Operations Coordinator (Entry Level)

GoodLeap is a technology company delivering financing and software products for sustainable solutions. The Loan Operations Coordinator plays a critical role by processing assumption applications for solar and battery loans and handling customer inquiries via phone and email.

Responsibilities

Receive assumption request applications and prepare preliminary paperwork
Prepare correspondence using templates to request missing documents and confirm receipt of information
Create new Loan Assumption Agreements and manage the execution of the Agreements using DocuSign
Follows through with closing procedures to ensure timely activation of new loan
Answer Assumptions emails utilizing group email ticketing system
Answer incoming customer calls and assist them with their needs

Qualification

Mortgage industry knowledgeCustomer service experienceMicrosoft Office proficiencyMulti-tasking abilityProblem-solving skillsCommunication skills

Required

Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to identify and resolve/escalate problems
Excellent interpersonal, verbal, and written communication skills
Proficient computer skills, especially Microsoft Office applications

Preferred

General understanding of the mortgage and consumer finance industry a plus
Prior work experience in customer service positions is preferred

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance

Company

GoodLeap

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GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more.

H1B Sponsorship

GoodLeap has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (13)
2023 (6)
2022 (7)
2021 (2)

Funding

Current Stage
Late Stage

Leadership Team

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Hayes Barnard
Founder, Chairman and CEO
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John Shrewsberry
Chief Financial Officer
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Company data provided by crunchbase