Loyola Medicine · 1 day ago
Patient Access QA Specialist
Maywood, IL
Full-time
Onsite
Senior Level
$19.07/hr - $29.55/hr
5+ years expLoyola Medicine is a nationally ranked academic healthcare system based in Chicago's western suburbs. They are seeking a Regional Patient Access QA Specialist to support operational and performance initiatives by analyzing data, leading performance improvement efforts, and enhancing patient experience through quality assurance in Patient Access and Revenue Cycle processes.
Hospital & Health Care
Responsibilities
Analyze data and prepare detailed summaries, trends, and graphical reports to support decision-making
Lead performance improvement efforts to strengthen registration accuracy, quality, and compliance
Monitor and evaluate hospital registration performance, identify vulnerabilities, and support corrective/preventive actions
Develop reports, educational materials, and process documentation using multiple system applications
Support onboarding and ongoing education for new and current colleagues; serve as a peer influencer and resource
Apply knowledge of Trinity Health policies, quality standards, and regulatory guidelines to ensure safe, ethical, and compliant practices
Qualification
Required
Bachelor's degree in healthcare or equivalent education and experience
Five (5) years of hospital Patient Access experience
Strong working knowledge of insurance, government programs, billing processes, and registration workflows
Ability to analyze data, create reports, and present findings to support operational decisions
Understanding of Revenue Cycle KPIs and ability to identify quality and performance risks
Mastery in scheduling and insurance verification for at least three modalities (3+ years acute care scheduling experience)
Experience training others on Patient Access processes and systems
Preferred
Professional certifications preferred: AAPC, AHIMA, HFMA, AAHAM, NAHAM
Experience with Cadence, Prelude, Referral applications strongly preferred
Benefits
Benefits From Day One
DailyPay! Work Today/Get paid today
Tuition Reimbursement
Company
Loyola Medicine
Loyola Medicine is a member of Trinity Health.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Shawn Vincent
CEO Loyola Medicine & President Trinity Health Illinois and Indiana
Melissa Lukasick
Chief Financial Officer - Illinois Region
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