Quik Hire Staffing · 2 hours ago
Customer Service Representative
Peoria, IL
Full-time
Hybrid
New Grad, Entry Level
$60K/yr - $120K/yrQuik Hire Staffing is seeking a knowledgeable and motivated Customer Service Representative to support customers by providing accurate information and responding to inquiries related to energy programs and services. This role involves customer communication, participation in training and events, coordination with internal teams, and maintaining positive customer relationships.
Staffing & Recruiting
Responsibilities
Participate in virtual and in-person meetings, training sessions, industry events, and informational activities
Engage with prospective and existing customers through phone calls, messages, emails, or in-person interactions
Respond to customer inquiries and provide clear, accurate information regarding services and processes
Monitor general market activity and share relevant observations with internal teams
Collaborate with leadership and colleagues to support team goals and improve operational effectiveness
Use approved digital and social media platforms responsibly to support outreach and engagement efforts
Maintain accurate records and update customer information within internal systems
Qualification
Required
Previous experience in customer service, client support, or a related role
Strong verbal and written communication skills
Ability to interact professionally with customers and team members
High school diploma or equivalent required (bachelor's degree preferred)
Basic understanding of customer engagement or sales-related processes
Strong organizational skills with attention to detail
Ability to work independently while contributing to team objectives
Preferred
Bachelor's degree
Benefits
Training and onboarding support
Opportunities for skill development and career progression
Supportive and collaborative work environment
Company
Quik Hire Staffing
Quik Hire Staffing Solutions is dedicated to helping businesses hire smarter, faster, and more efficiently.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase