TEKsystems · 15 hours ago
Epic Training Supervisor
United States
Contract
Remote
Senior Level
$75/hr - $85/hrTEKsystems is a leading provider of business and technology services, and they are seeking an experienced Epic Training Supervisor to modernize and elevate their Epic & IT training program. This role will supervise a team of training specialists, lead major transformation efforts in training delivery, and collaborate with various departments to ensure effective training solutions.
Information Technology
Responsibilities
Supervise, mentor, and develop a team of Epic/IT Trainers, providing ongoing coaching and performance management
Evaluate team skill sets and recommend changes to optimize resource alignment
Maintain strong communication channels, lead team meetings, and set performance expectations
Redesign initial and ongoing training models for providers, nurses, ambulatory staff, and Community Connect partners
Introduce more interactive, asynchronous, and workflow-based learning leveraging tools such as Articulate and Camtasia
Ensure training materials and course content stay accurate, updated, and aligned to organizational standards and foundation build
Oversee Epic curriculum development, delivery, test-outs, and upgrade training
Support Workday-based course registration and learning workflows for internal and external learners
Participate in training evaluations and observe training sessions to assess quality and identify improvements
Support the launches of multiple Epic modules (Beaker, Cupid, Research, Gallery, Willow Ambulatory, Lumens, etc.)
Coordinate training readiness for upgrades, go-lives, and new Community Connect affiliates
Lead change management efforts to shift training culture and adopt new best practices
Partner with Clinical Education, operations, informatics, and project teams to incorporate workflows and clinical best practices into training curriculums
Participate in Epic and Workday workgroups and liaise with stakeholders (e.g., analysts, operational departments)
Qualification
Required
Experience in supervising and mentoring a team of Epic/IT Trainers
Ability to evaluate team skill sets and recommend changes to optimize resource alignment
Strong communication skills to maintain communication channels and lead team meetings
Experience in redesigning training models for various healthcare staff
Ability to introduce interactive, asynchronous, and workflow-based learning
Experience with tools such as Articulate and Camtasia
Ensuring training materials and course content are accurate and aligned to organizational standards
Overseeing Epic curriculum development and delivery
Supporting Workday-based course registration and learning workflows
Participating in training evaluations and observing training sessions
Supporting launches of multiple Epic modules
Coordinating training readiness for upgrades and new affiliates
Leading change management efforts to adopt new best practices
Partnering with Clinical Education, operations, informatics, and project teams
Participating in Epic and Workday workgroups and liaising with stakeholders
Experience with Articulate 360
Experience with Camtasia
Experience with Workday Learning modules
Experience in creation of e-learning, videos, workflows, and assessments
Preferred
Experience with Beaker
Experience with Cupid
Experience with Lumens
Experience with Willow Ambulatory
Experience with Research
Experience with Behavioral Health
Experience with Gallery
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
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