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Outdoor Cap Company · 15 hours ago

Digital Supervisor

Bentonville, AR

Full-time

Onsite

Mid Level

3+ years exp

Outdoor Cap Company is seeking a Digital Supervisor to oversee the daily execution of Digital Print, Patch Production, and Sample Embroidery operations. This role involves managing digital printing processes, ensuring quality and consistency in samples, and providing leadership in research and development initiatives.

AdvertisingE-CommerceFashionLifestyleManufacturingMarketing

H1B Sponsor Likely

Responsibilities

Support the Digital Supervisor and Production Manager in leading daily production activities for Digital Print, Embroidery, and Patch manufacturing

Supervise digital operations across Mimaki UV, sublimation, Arcus DTF, and laser decoration workflows

Oversee patch production processes, including leather, faux leather, acrylic, and fabric merrow patch styles

Ensure accurate setup and operation of merrow machines and related finishing equipment

Monitor production flow, troubleshooting issues, and maintain output quality

Oversee embroidery and digital samples to ensure designs match specifications and customer requirements

Approve or escalate sample runs prior to full-scale production

Collaborate with Digitizing and QC teams to verify design accuracy, color match, and placement consistency

Maintain sample records and use feedback to drive process improvements

Provide guidance on new product development, testing, and innovation in digital decoration, embroidery, and patch technologies

Partner with R&D to design and validate new materials, techniques, and process enhancements

Act as the bridge between operations and innovation, ensuring smooth transition of R&D concepts into production

Lead annual performance reviews for assigned team members

Develop and implement upskilling and cross-training programs to build team versatility

Mentor operators in machine operation, sample preparation, technical troubleshooting, and quality standards

Promote a culture of continuous learning, accountability, and improvement

Ensure quality standards are consistently applied to embroidery, digital print, DTF, sublimation, laser, and patch processes

Conduct in-process and final inspections to confirm adherence to specifications

Maintain production logs, sample approval documentation, defect tracking, and corrective action records

Enforce all safety standards and operational procedures

Work with Warehouse, and QC to coordinate priorities and align schedules

Provide accurate updates on job status, lead times, and sample approvals

Support seamless workflow between Digital, Embroidery, and other production areas to maximize on-time delivery

Participate in weekly cross-department meetings to share insights and drive alignment

Qualification

Digital printingEmbroidery oversightPatch productionR&D leadershipQuality assuranceTeam mentoringCross-department collaboration

Required

3+ years of experience in digital print, embroidery, sublimation, DTF, laser decoration, or patch production