Capital One · 4 hours ago
Sr. Director Chief of Staff - Bank Tech, Account Servicing
McLean, VA
Full-time
Onsite
Senior Level, Lead/Staff
$270K/yr - $308K/yr
9+ years expCapital One is a financial services company focusing on banking technology. They are seeking a Senior Director, Chief of Staff to support the Senior Vice President of Account Servicing by driving strategic initiatives, managing stakeholder relationships, and enhancing organizational processes.
Financial Services
No H1B
Responsibilities
In partnership with key stakeholders, lead the development and implementation of short and long term strategic programs for the organization
Deeply understand prioritization and delivery roadmap, helping to identify cross-tower dependencies to proactively manage impediments
Work to influence matrixed stakeholder teams to move the organization forward in a well-integrated manner
Lead the effort to drive organizational processes that enable success at scale
Partner with communications resources to enhance our organizational brand, highlighting the impact of our strategic initiatives
As new projects arise, work with leadership to determine feasibility, project and implementation plan
Champion unpopular ideas, even with senior leaders
Able to get up to speed quickly on key topics and navigate the organization
Drive organizational change and operational excellence
Serve as a trusted advisor with stakeholders and leaders across the enterprise
Regularly use strong business judgment, influencing skills, leadership and integrity
Inspire an organization of open-exchange and collaboration
Leverage strong facilitation, negotiation and mediation skills
Employ both meticulous organizational skills and follow-through
Work with little direction on complicated, sensitive assignments
Qualification
Required
Bachelor's degree
At least 9 years of experience in Chief of Staff, Tech Program Management, Product Management, or Project Management
Preferred
5+ years of experience in strategy development
5+ years of experience in budgeting and labor strategy
6+ years of experience driving organizational change and operational excellence
3+ years of experience partnering with engineering and product teams
Benefits
Performance based incentive compensation
Cash bonus(es)
Long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Daniel Arellano
Senior Vice President, Business Cards and Payments
Justin Burch
Senior Vice President
Recent News
Benzinga.com
2026-01-21
Business – Latest Financial & Stock Market News | New York Post
2026-01-20
Business News: Pasadena Star-News
2026-01-19
Company data provided by crunchbase