INTEGRIS Health · 18 hours ago
Scheduling Specialist - Days
Oklahoma City, OK
Full-time
Hybrid
Entry Level
1+ years expINTEGRIS Health is Oklahoma’s largest not-for-profit health system, and they are seeking a Scheduling Specialist to join their Access Center Team. The role involves routine scheduling and patient access activities to facilitate efficient operations and ensure optimal customer and employee satisfaction.
Health CareHealth DiagnosticsHospitalPersonal Health
Responsibilities
Performs routine scheduling and registration activity including fielding incoming scheduling calls, scheduling patients with the required minimum data set elements including clinical information, verifying patient demographic information, processing point of service payments, providing patients with general preparation instructions, document imaging and following documentation standards to facilitate efficient patient access according to assigned protocol
Performs routine patient access transactions including coverage eligibility, insurance verification, patient portion calculation and authorization requirement activity utilizing available systems and resources according to assigned protocol
Demonstrates the ability to multi-task between heavy phone volume and work under time pressure while interacting in a professional, helpful, and courteous manner with patients and all departments and caregivers within the health system
Resolves routine patient issues and assists with questions on reimbursement
Makes outbound and/or accepts inbound phone calls from patients, physician offices, insurance carriers, etc. with the intent to resolve the concern immediately
Collects patient payments and follows levels of authority to ensure financial clearance
Handles all communication effectively, including telephone, email, and verbally with all departments and caregivers within the health system
Participates in team-oriented process improvement initiatives for the department and organization
Participates in continuous quality improvement efforts, establishes goals with supervisors and tracks progress
Demonstrates compliance with performance standards, federal and state regulations including EMTALA and HIPAA, policies, procedures, guidelines, and third-party contracts
Follows all safety rules while on the job, reports accidents promptly and corrects minor safety hazards
Qualification
Required
1 year of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, customer service)
Previous experience in one of the following: scheduling, registration, insurance, billing, collections, and customer service in either a hospital or physician's office setting
May consider successful completion of 1100+ related Career Tech program in lieu of experience
Must be able to communicate effectively with others in English (verbal/written)
Preferred
College coursework in related field or Healthcare Certification (AAHAM CRCS, HFMA CRCR, NAHAM CHAA) preferred
Previous experience should include utilizing standard office equipment and PC software
Previous experience with medical terminology, basic ICD 10 and CPT coding preferred
Benefits
Front loaded PTO
100% INTEGRIS Health paid short term disability
Increased retirement match
Paid family leave
Company
INTEGRIS Health
INTEGRIS Health is the state’s largest Oklahoma-owned health system and one of the state’s largest private employers, with hospitals, rehabilitation centers, physician clinics, mental health facilities, fitness centers, independent living centers, home health agencies and urgent cares throughout much of the state.
10001+ employees
H1B Sponsorship
INTEGRIS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (17)
2023 (12)
2022 (18)
2021 (15)
2020 (14)
Funding
Current Stage
Late StageLeadership Team
Timothy Pehrson
President and CEO
Thomas McQuillan
Chief Technology Officer
Recent News
2025-09-30
2025-06-17
2025-06-16
Company data provided by crunchbase