Sunrun · 14 hours ago
Field Performance Technician (Future, Talent Pool)
MD, Beltsville
Full-time
Onsite
Entry Level
$25.09/hr - $33.45/hr
1+ years expSunrun is America's #1 home solar and battery company, committed to changing the way the world interacts with energy. The Field Performance Technician will manage, schedule, and complete all service and warranty related work while ensuring customer satisfaction and safety.
BatteryClean EnergyEnergyRenewable EnergySolar
Responsibilities
Troubleshoot and resolve solar electric warranty and service issues that arise with: modules, inverters, monitoring and balance of system components
Investigate and mitigate any reported roof leaks including thorough documentation: complete roof leak checklist, photos and written observations
Communicate with the Construction Supervisor, and Engineering Team members to resolve any redline issues
Receive, update and complete Field Service Dispatches (FSDs) with Service Dashboard in Salesforce
Ensuring the timely communication and completion of service and warranty work with an emphasis on safety, quality, and customer satisfaction
Develop and refine processes and gain technical skills related to service work for residential solar photovoltaic systems following department policy to prepare for advanced technical skills as FPT2
Qualification
Required
High School diploma is required
1 - 3 years of previous field construction or solar experience required
Must maintain a clean driving record with the ability to pass a driving background check. Must be 21 years of age and possess a valid driver's license
Knowledge of the NEC and applicable codes and standards
Must be a motivated team player, looking to succeed
Proven track record of excellent customer service
Excellent verbal and written communication skills
Excellent organizational and time management skills
Strong computer skills
Electrical/PV Installation Knowledge: Working knowledge of current NEC codes. Ability to interpret single line drawings and PV systems from roof to meter. Demonstrates knowledge of electrical principles as it pertains to solar interconnection/tie-in and code and how PV systems operate. Understands interconnection activities. Understands basic construction principles
Safety: Adheres to company safety policies and procedures including ability to identify and report safety hazards, and the ability to encourage others to work safely
Customer Service: Ability to establish rapport, build relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating
Results Driven: Proven ability to meet deadlines and key metrics. Works independently, as a team player, and drives results in a fast paced, team based environment. Must be willing to assist teammates and build strong relationships to achieve company and department goals
Problem Solving: Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate persons and follow up accordingly with the customer. Knows when to involve supervisors
Ability to transport materials and equipment to complete assigned job tasks (up to 50 pounds frequently and up to 100 pounds with assistance)
Ability to work on rooftops with various angles and surfaces which requires frequent bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, and balance
Ability to climb ladders
Ability to work in outdoor weather conditions including but not limited to: excessive noise, extreme heat, extreme cold, wet environment, and humidity
Ability to frequently utilize hand functions requiring fine motor skills, including but not limited to: fine manipulation, grasping, and pinching
Ability to work within the safe range of equipment such as ladders, fall protection harnesses and other personal protective equipment
Ability to work and maintain balance on roofs and other areas of height
Ability to work in the sun and possibly low light conditions
Ability to walk on rafters, roof tiles, and roof shingles without damage
Ability to distinguish colors such as red, black, yellow, white, green
Ability to work in confined spaces such as attics, basements, and crawl spaces which requires kneeling and crouching
Ability to hear verbal commands and warnings
Ability to work with chemicals using appropriate protections
Preferred
PV design or PV electrical experience is preferred
Valid state or local Electrical Journeyman certification or license preferred. Depending on state requirements an Electrical Journeyman certification or license may be required
Company
Sunrun
Sunrun provides residential solar electricity, storage solutions, and clean energy services to homeowners.
10001+ employees
H1B Sponsorship
Sunrun has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (26)
2023 (31)
2022 (18)
2021 (15)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
$6.45BKey Investors
Massachusetts Clean Energy CenterInvestecIdinvest Partners
2025-09-12Post Ipo Debt· $510M
2025-07-18Post Ipo Debt· $431M
2025-01-28Post Ipo Debt· $629M
Leadership Team
Mary Powell
Chief Executive Officer and Director
James Allred
VP of Sales
Recent News
2026-01-11
ImpactAlpha
2026-01-11
Company data provided by crunchbase