First Tek, Inc. · 4 hours ago
Business Systems Analyst 3 (N-IT)
Portland, OR
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expFirst Tek, Inc. is a company seeking a Business Systems Analyst 3 to provide user access and security to financial systems and resolve production issues. The role involves collaborating with technical teams, performing root cause analysis, and supporting system upgrades and process improvements.
Information TechnologyStaffing Agency
Responsibilities
Provide user access and security to the Financial Management System and other associated systems within Finance
Resolve production issues in the Financial Management System(s)
In collaboration with the FDC staff, technical leaders in IT, Sponsor and Project teams resolve break-fix issues
Perform root cause analysis and solve difficult problems with effective solutions by pursuing missing information and data requirements
Troubleshoot issues and recommend the next steps, document via a Service Request ticket for Tech team; work with Tech team to fix and track defects; recommend interface changes and screen configuration
Create and update test cases for upgrades to the Peoplesoft Financial system
Provide technical expertise to project teams for Finance org software upgrades to:
Add new functionality to existing PeopleSoft Financial systems
Support implementation of new systems and process improvements
Assess the viability of new system functionality provided in new releases or patches to applications, or new applications
Study the effect of changes on overall system operation
Review recommendations for new capabilities and provide input into the recommendation
Track new system installation and testing, user training, and the modification of existing systems
Provide systems planning support, draft use case/requirements, and provide system mapping to foster the integration of upstream and downstream systems in Finance
Work with appropriate BPA manager / personnel to facilitate resolution of conflicting priorities and requirements, as well as conflicting team positions to build consensus among stakeholders and project team members
Study the system, system operations and maintenance issues, business practices, and procedures to determine the scope and content of specialized training programs designed to increase the skills and knowledge of staff members
Prepare and support structured management of business documents and artifacts, such as training documentation, desk procedures, quick start guides, system requirements, and process designs; publish documents to systems and document storage sites
Facilitate system testing; prepare or assist with preparation of test plans as appropriate to the scale of the changes to the system; collaborate with project/system staff on scope and rigor of testing, help arrange for testers, coordinate test plans, help implement testing, test if required, and compile or assist with compilation of test results; communicate or assist with communications with system IT staff on test plans, testing, and test results
Record/log, update and maintain defects tracking and enhancements in defect tracking tool; prepare and present reports to staff
Research, interview internal BPA customers / end-users, stakeholders, and other interested internal parties to gather and understand customer / end-user requirements which may include software solutions, present solution recommendations for BPA management, executives, and stakeholders' consideration and approval
As requested, perform appropriate testing of recommended and/or management-approved solutions, including creating/drafting and recommending new analytical tools or components, new or revised workflows, processes, standards, business-case criteria, and/or mitigation measures
Collaborate with IT developers and subject matter experts to convey the BPA management-approved technical vision and to analyze potential tradeoffs between usability and performance needs; work with appropriate BPA manager / personnel to reconcile and determine acceptable "tradeoffs"
Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes
Qualification
Required
A degree in Information Technology, Computer Science, Business Administration, Management (or closely related field) is preferred
8 years of experience is required with an applicable bachelor's degree
10 years of experience is required with an applicable associate degree
12 years of experience is required without a degree or applicable degree
Experience should be consistent with the specific requirements of business and systems analysis and progressively more technical in nature
2 years of Finance PeopleSoft experience including using or analyzing PeopleTools, Accounts Payable, Accounts Receivable, Deal Management, Lease Administration, Asset Management, and General Ledger modules
2 years of experience with system development, testing, resolving break-fix issues and tracking system defects
Proficiency with Microsoft Office suite of products, sufficient to create Word documents, Excel spreadsheets, Power Point presentations, Visio flowcharts and diagrams, and Microsoft Project inputs
Technical writing skills and experience presenting information in various forms such as textual, graphical, and statistical
Valid U.S. Driver's License is required
Preferred
Energy/utility industry experience
Finance/Budget/Accounting experience
Enterprise Resource Planning (ERP) and/or Financial Systems experience (such as PeopleSoft)
Knowledge of integration techniques and testing
Knowledge of PeopleSoft HRMIS – time and Labor and Payroll modules
Knowledge of business process improvement techniques as applied within the energy industry
Benefits
Valid U.S. Driver's License is required.
Company
First Tek, Inc.
To succeed in the complex world of technology, you need exceptional connections – to the right experts, the right opportunities and the right answers.
1001-5000 employees
H1B Sponsorship
First Tek, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (58)
2023 (60)
2022 (82)
2021 (165)
2020 (312)
Funding
Current Stage
Late StageLeadership Team
Kumar Bhavanasi
Founder, President and CEO
Recent News
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