The World Bank · 5 hours ago
Manager – Infrastructure Engineering - req35466
Washington, DC
Full-time
Onsite
Director/Executive
12+ years expThe World Bank Group is one of the largest sources of funding and knowledge for developing countries, dedicated to ending extreme poverty and promoting sustainable development. The Manager of Infrastructure Engineering will lead the design, implementation, and continuous improvement of core IT infrastructure, ensuring alignment with organizational objectives and fostering a collaborative environment.
International Trade & Development
Responsibilities
Oversee the design, implementation, and maintenance of IT infrastructure to ensure optimal and secure operation of servers, storage, data centers, networks, endpoints, and security systems
Provide leadership for modern enterprise-wide networking infrastructure (LAN, WAN, VPN, Internet, Wi-Fi, and SD-WAN, Starlink), virtualization platforms (VMware, Hyper-V, or equivalent) and enterprise storage infrastructure (SAN, NAS, object storage) with emphasis on scalability, automation and data resilience
Lead engineering initiatives and direct strategic plans for infrastructure programs involving significant investments, critical business functions, and high complexity
Communicate progress, challenges, and solutions to senior leadership, ensuring timely and budget-compliant program delivery
Manage relationships with technology vendors and service providers, ensuring service delivery meets contractual agreements. Engage these partners to increase value for WBG beyond the contractual terms
Drive the evaluation, development, and implementation of modern infrastructure solution standards, ensuring effective reviews, governance, low/zero ops and adherence to best practices. Maintain alignment with business goals, architecture standardization, and system availability
Provide comprehensive technical support, including troubleshooting hardware and software issues, training new technologies, maintaining documentation, and assisting with other technical needs
Develop and execute strategies to enhance the end-user experience, including policies, procedures, communication, and employee engagement initiatives
Identify opportunities for continuous improvement in services, processes, and the retirement or replacement of outdated systems
Develop IT policies and procedures to support a scalable and secure environment, ensuring compliance with internal audit and business continuity requirements
Collaborate with organizational leaders to address deficiencies in solution architecture, develop business cases for strategic infrastructure investments, and ensure successful evaluation and delivery of IT solutions
Ensure infrastructure services are robust, secure, scalable, and cost-effective, supporting business continuity and operational excellence
Oversee infrastructure operations, including monitoring, incident management, capacity planning, and performance optimization, aggressively moving to low/zero ops
Build, mentor, and empower a diverse, high-performing team to deliver program objectives, ensuring clarity of roles, skills development, and alignment with strategic priorities
Qualification
Required
Master's degree in computer science, engineering, information systems, business administration, or a related field, with at least 12 years of progressively responsible experience in IT and infrastructure engineering leadership roles; or a bachelor's degree with a minimum of 15 years of relevant experience
A minimum of 10 years of direct, hands-on experience in core infrastructure engineering, including modern data center operations, enterprise networks, storage management, compute platforms, virtualization, and disaster recovery, ideally within large financial institutions, governmental bodies, or multinational organizations
Proven experience leading large, geographically distributed infrastructure teams
Demonstrated expertise in designing and implementing infrastructure architecture, achieving operational excellence, and establishing and maintaining technology standards for reliability, security, and performance
Expertise in data center and cloud infrastructure management; Unix/Linux and Windows administration; virtualization; enterprise storage and backup; and network architecture (LAN/WAN, firewalls, VPN, SD-WAN)
In-depth knowledge of modern data center technologies, network protocols, storage solutions, virtualization platforms, cloud integration, and disaster recovery planning and execution
Proven experience integrating cloud computing, automation, and security strategies into core infrastructure services to enhance scalability, resilience, and operational efficiency
Strong leadership capabilities in managing cross-functional engineering teams, overseeing resource allocation, and executing strategic planning to achieve organizational objectives
Demonstrated ability to influence and engage executive stakeholders, translate complex business requirements into effective infrastructure solutions, and lead enterprise-wide technology transformation initiatives
A strong commitment to fostering a culture of innovation, collaboration, and inclusive leadership, with a focus on workforce development, talent management, and continuous professional growth
Demonstrated ability to drive low/noOps efforts and materially reduce manual effort to increase quality and speed
Cisco Certified Network Professional (CCNP) or equivalent
VMware Certified Professional (VCP) or equivalent
Microsoft Azure Solutions Architect Expert or AWS Certified Solutions Architect
Preferred
Certified Information Systems Security Professional (CISSP)
ITIL Foundation or ITIL 4
Lean Practitioner
SAFe Agilist or SAFe for Architect
HashiCorp Certified: Terraform Associate
Company
The World Bank
The World Bank is a vital source of financial and technical assistance to developing countries around the world.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Fernanda Zavaleta
Communications Advisor to the CFO and MD
Joaquim Levy
Managing Director and World Bank Group CFO
Recent News
2025-02-13
2022-06-08
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