Ensono · 5 hours ago
Entry Level Hardware Tech
Downers Grove, IL
Full-time
Onsite
Entry Level
$35K/yr - $56K/yr
2+ years expEnsono is a managed service provider that empowers clients to achieve business outcomes through technology. They are seeking an Entry Level Hardware Technician to perform operational tasks in a Data Center environment, including hardware installation, troubleshooting, and support for server implementation and decommissioning.
Cloud InfrastructureCloud ManagementCloud SecurityInformation ServicesInformation Technology
Responsibilities
Rack and stack equipment and IT hardware in a corporate Data Center
Troubleshoot and support server implementation and decommissioning within a secure, raised-floor environment
Install supporting hardware for all devices in cabinets within a raised-floor environment
Document problem resolution summaries using an online ticketing system
Support 3rd party vendor activities
Verification of status lights on, servers, devices, network devices (switches, modems, servers, or routers)
Verification of power connections on servers and network devices
Installation and Verification of cables, Labeling of cables connections and network devices
Work independently and in a team environment
Candidate should have the ability to handle unique situations and trouble shoot Hardware failures as they occur
Knowledgeable with Mainframe installations and terminology
Log, analyze and promptly take steps to resolve and/or escalate problems experienced by internal and external clients. Assist with root cause analysis and perform preventative measures to reduce future problems
Maintain a high level of proficiency and provide in-depth knowledge related to the day-to-day activities
Ability to hand off/transfer ownership of ongoing projects, request, and incidents to next shift through verbal and written documentation seamlessly
Maintain documentation of hardware location and connectivity
Must have proficient working knowledge of raised floor management, computer, and network installations in a medium to large-scale computer center environment
Can define the physical layer including layouts of cabinets that contain servers, network hardware, disk, tape, and the technology that is required to satisfy client needs
Can update raised floor plans for business growth within the Data Centers
Knowledgeable of fiber and copper cable, legacy and current technologies and infrastructure
Is proficient in computer equipment specifications for power and cooling needs
Working knowledge of industry best practices of computer systems and associated components, telecommunications, and storage systems, redundant or backup power supplies, redundant data communications connections, environmental controls (e.g., air conditioning, fire suppression) and security systems
Preferred to have working knowledge of legacy environments i.e. AS/400 and S/390 or UNIX, and Windows operating systems and associated communications systems
The position benefits from experience in Production control activities, Network Operations, and Service Desk operations
Travel to local data centers when support is needed
Ability to manage remote data centers through customer portals and coordinate with local hands and feet support teams
Able to lift 50lbs
Qualification
Required
Knowledge of cable installation
Some experience working with the internals of computer hardware is required
Excellent listening and communication skills
Self-motivated, with high energy and an engaging level of enthusiasm
Preferred
2 years of related Data Center experience
Hardware installation, troubleshooting, and repair skills in the area of network equipment
A+, Network + certification and/or PC maintenance work experience is desired
Experience working in a medium to large-scale computer center environment is desired
Benefits
Unlimited Paid Days Off
Three health plan options
401k with company match
Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
Paid childbearing and paternal leave
Education Reimbursement, Student Loan Assistance or 529 College Funding
Sabbatical leave
Wellness program
Flexible work schedule
Company
Ensono
Ensono delivers managed IT services to optimize and modernize mainframes, infrastructure, and cloud for clients.
1001-5000 employees
H1B Sponsorship
Ensono has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (27)
2024 (20)
2023 (16)
2022 (19)
2021 (19)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
unknown2021-04-14Acquired
Leadership Team
Jeff VonDeylen
Chief Executive Officer
R
Richard Dresden
Senior Vice President - Sales and Field Operations
Recent News
2026-01-19
2025-12-09
Company data provided by crunchbase